KB
Kwame Begum
1 review · Basingstoke
Verified
Awful
House purchase took seven months. Chain nearly collapsed twice because they sat on paperwork.
Date of experience: 24 August 2026
Kingsley Solicitors
Reviews 21•Bad
1.5
Verified company · Claimed profile since July 2022
Reviews (21)
WO
W Owen
1 review · GB
Verified
Friendly and helpful
Very good service and a decent price. Recommended!
Date of experience: 10 August 2026
GR
G Rees
2 reviews · GB
Verified
Ok
Got there in the end but the will took far longer than quoted. Communication was patchy.
Date of experience: 1 March 2026
Reply from Kingsley Solicitors
Thanks G. Sorry about the delay getting back to you, we have taken on extra staff since then. Pleased you were happy overall.
CH
Chloe Hall
1 review · GB
Verified
Avoid
Solicitor never answered the phone. Emails took a week. Had to complain to get any movement.
Date of experience: 28 January 2026
KM
Kevin M
5 reviews · GB
Slow refund
House purchase took seven months. Chain nearly collapsed twice because they sat on paperwork.
Date of experience: 17 January 2026
Reply from Kingsley Solicitors
Hi Kevin, we are really sorry about the wait and for not keeping you informed. That is not how we normally work. Please get in touch and we will make it right.
MP
Mark Phillips
7 reviews · GB
Verified
Terrible service
Nobody answers the phone. Left messages, no call back. Terrible for a law firm!
Date of experience: 20 December 2025
LA
Laura
1 review · GB
Verified
Do not use
Made to feel like an inconvenience every time I asked a question. Patronising.
Date of experience: 25 September 2025
ML
Mo L
1 review · GB
Verified
Do not use
made to feel like an inconvenience every time I asked a question. Patronising.
Date of experience: 5 May 2025
KI
Kirsty
1 review · Rotherham
Never again
Got my booking wrong, then got it wrong again when they fixed it.
Date of experience: 24 March 2025
AK
Alan Khan
10 reviews · GB
Verified
Rude and unhelpful
Quoted one price on the phone, charged a lot more on the day. Should have got it in writing.
Date of experience: 6 February 2025
JG
Jenny Griffiths
5 reviews · GB
Verified
Terrible service
Made to feel like an inconvenience every time I asked a question. Patronising.
Date of experience: 23 January 2025
KH
Kevin Hughes
1 review · GB
Verified
Avoid
House purchase took seven months. Chain nearly collapsed twice because they sat on paperwork.
Date of experience: 20 September 2024
Reply from Kingsley Solicitors
Hi Kevin, apologies for the missed appointment. We have looked at what went wrong on our side. Someone will call you today.
CW
Craig Ward
1 review · Lancaster
Verified
Shocking
Made to feel like an inconvenience every time I asked a question. Patronising!
Date of experience: 28 April 2024
MI
Michelle
1 review · GB
Verified
Terrible service
Got my booking wrong, then got it wrong again when they fixed it.
Date of experience: 10 April 2024
Reply from Kingsley Solicitors
Hi Michelle, apologies for getting this wrong. We have put a check in place so it does not happen again and would like to make it up to you.
AL
Alan
5 reviews · GB
Still waiting for refund
made to feel like an inconvenience every time I asked a question. Patronising.
Date of experience: 4 March 2024
GR
Graham
8 reviews · GB
Verified
Would use again
decent, a couple of things were missed first time round but they came back to sort it. Price was fair which is why I didnt make more of a fuss.
Date of experience: 11 February 2024
SK
Steve Kaur
1 review · GB
Verified
Do not use
Made to feel like an inconvenience every time I asked a question. Patronising.
Date of experience: 5 February 2024
Reply from Kingsley Solicitors
Hi Steve, thank you for telling us. We have spoken to the team member involved and we apologise.
GG
Gemma Griffiths
1 review · GB
Verified 3 photos
Do not use
Made to feel like an inconvenience every time I asked a question. Patronising.
Date of experience: 17 November 2023
KP
Kevin Parker
1 review · GB
Verified 3 photos
Avoid
Promised a refund of £1,500 weeks ago. Every time I chase its another five working days
Date of experience: 7 May 2023
JF
Jason Foster
1 review · GB
Verified
Disappointed
House purchase took seven months. Chain nearly collapsed twice because they sat on paperwork
Date of experience: 27 June 2022
Showing 1 to 20 of 21 reviews