Viewings cancelled last minute three times. Buyers gave up. We moved agents.
Date of experience: 29 August 2026
Reply from Keystone Homes
Hi Barry, apologies for the missed appointment. We have looked at what went wrong on our side. Someone will call you today.
ZC
Z Cox
1 review · GB
Verified
Pretty good
Service was fine, price was a bit higher than expected at £1,300. The person I dealt with was polite at least.
Date of experience: 28 August 2026
ZO
Zoe
1 review · Portsmouth
Verified
Would recommend
Top service. Proper service.
Date of experience: 27 August 2026
JA
Jason
1 review · GB
Verified
Helpful staff
Family have used Keystone Homes for years. Very happy.
Date of experience: 17 August 2026
HM
Helen Moore
1 review · GB
Verified
Top marks
Popped in on the off chance on Saturday. Accompanied every viewing so we did not have to. Accompanied every viewing so we did not have to. Even sorted a small extra thing for free. 10/10!
Date of experience: 19 August 2026
GB
Gemma Begum
8 reviews · Milton Keynes
Verified 2 photos
Helpful staff
Would not go anywhere else. Even sorted a small extra thing for free!
Date of experience: 23 August 2026
GK
Gavin King
8 reviews · GB
Verified
Nearly perfect
Good probate sale in the end but it took longer than promised. Would probably still use again. Hopefully it was a one off.
Date of experience: 18 August 2026
AI
Aisha
1 review · Wrexham
Verified
Excellent service again
Family have used Keystone Homes for years. No pressure, no upselling, just good honest service. Held our hand through a nightmare chain and got it over the line. Excellent, thank you.
Date of experience: 15 August 2026
FR
Fatima R
2 reviews · GB
Painless
Friendly, professional, fair price. Proper old fashioned service!
Date of experience: 14 August 2026
MC
Michelle Cox
7 reviews · Slough
Verified
Proper service
Spot on. Exactly as described.
Date of experience: 5 August 2026
ZP
Zoe Price
2 reviews · Glasgow
Verified
Ok in the end
Nice people, overvalued at first then dropped the price twice. Would have preferred honesty up front
Date of experience: 5 August 2026
AB
Abi
1 review · GB
Verified
Rude and unhelpful
Promised a refund of £1,000 weeks ago. Every time I chase its another five working days.
Date of experience: 12 July 2026
GP
Graham Parker
1 review · Aberdeen
Verified
Thank you
Had a sale of mums bungalow done just before Christmas. Went above and beyond really. Held our hand through a nightmare chain and got it over the line. Cheaper than the big names by miles. Told everyone at work about them.
Date of experience: 6 July 2026
DW
Dean W
7 reviews · GB
Verified
Good service
Nice people, overvalued at first then dropped the price twice. Would have preferred honesty up front.
Date of experience: 25 June 2026
MC
Matt C
1 review · GB
Verified
Great service
Used them for a new build purchase and then again for another one. Accompanied every viewing so we did not have to. Sold in nine days for over asking. Could not believe it. Great stuff.
Date of experience: 12 June 2026
CE
C Evans
9 reviews · Croydon
Verified
Pretty good
Did the job. Fee felt high for the amount of contact we had.
Date of experience: 3 June 2026
JA
Jo Ali
1 review · GB
Verified
Very professional
Third time here now. No pressure, no upselling, just good honest service. Nice touch with the follow up call. Highly recommended.
Date of experience: 5 June 2026
BW
Barry W
6 reviews · GB
Verified
Spot on
Chased the solicitors when things went quiet, which made all the difference. Chased the solicitors when things went quiet, which made all the difference. 10/10.
Date of experience: 27 May 2026
JA
Josh Ahmed
5 reviews · GB
Verified
Perfect
Would not go anywhere else. Nice touch with the follow up call.
Date of experience: 28 May 2026
KE
Kelly
5 reviews · GB
Verified
Good but slow
Decent, a couple of things were missed first time round but they came back to sort it. Update: they did get back to me in the end.