LS
Louise Shaw
1 review · GB
Verified
Would use again
Not bad, not great. Middle of the road. Just thought people should know.
Date of experience: 30 August 2026
Inverness Pet Hospital
Reviews 951•Poor
2.8
Verified company · Claimed profile since July 2025
Reviews (951)
KH
Karen Harris
3 reviews · GB
Verified
Poor communication
Quoted one price on the phone, charged a lot more on the day. Should have got it in writing.
Date of experience: 2 September 2026
AS
Ash
1 review · GB
Verified
Mixed experience
Service was fine, price was a bit higher than expected at £75. Just thought people should know.
Date of experience: 30 August 2026
MW
Maureen W
1 review · Liverpool
Verified
Superb
popped in on the off chance on Wednesday. Always ring the next day to see how he is doing. Brilliant service.
Date of experience: 24 August 2026
RC
R Cox
6 reviews · GB
Verified
Let down
Misdiagnosed our dog twice. Second opinion elsewhere found the problem straight away.
Date of experience: 27 August 2026
Reply from Inverness Pet Hospital
Hi R, we are sorry to hear this. Please contact us with the details and we will put it right or refund you.
DH
Debbie H
9 reviews · GB
Verified
Disappointed
£1,450 for a ten minute consult and some tablets. Absolute rip off.
Date of experience: 23 August 2026
Reply from Inverness Pet Hospital
Hi Debbie, apologies. We have reviewed the quote and the final bill and would like to talk it through with you.
GB
Gemma Begum
1 review · GB
Verified
Excellent service again
Needed a neutering sorting quickly. No hesitation in recommending.
Date of experience: 24 August 2026
Reply from Inverness Pet Hospital
Thanks Gemma, really appreciate you taking the time to leave this. Glad we could help with the neutering.
CA
Callum
1 review · GB
Verified
Ok overall
ok. Did what I needed. Nothing special either way. The person I dealt with was polite at least.
Date of experience: 24 August 2026
Reply from Inverness Pet Hospital
Hi Callum, thanks for the honest feedback. Sorry it took longer than it should have. Glad it got sorted in the end and thanks for bearing with us.
PG
P Green
1 review · Rotherham
Verified
Awful
Booked in for Friday, they didnt turn up and didnt ring. Rebooked, same again. Two days wasted.
Date of experience: 29 August 2026
AN
Andy
1 review · GB
Verified
Still waiting for refund
receptionist was cold and unhelpful when our cat was struggling to breathe. Went to another practice.
Date of experience: 26 August 2026
Reply from Inverness Pet Hospital
Hi Andy, we are sorry you were spoken to like that. It is not acceptable and it has been dealt with. Please give us another chance.
AC
Aisha Cox
8 reviews · GB
Verified
Disappointed
Got my booking wrong, then got it wrong again when they fixed it.
Date of experience: 27 August 2026
CT
Connor T
1 review · GB
Verified
Still waiting for refund
Emergency line went to voicemail. Twice. Drove 40 minutes to another vet.
Date of experience: 26 August 2026
ST
Sue T
2 reviews · GB
Verified
Terrible service
£55 for a ten minute consult and some tablets. Absolute rip off.
Date of experience: 20 August 2026
DA
Danny
1 review · GB
Terrible service
Emergency line went to voicemail. Twice. Drove 40 minutes to another vet.
Date of experience: 23 August 2026
MC
M Clarke
5 reviews · GB
Verified
Never again
Paid £100 for the cat vaccinations and it was nowhere near the standard I expected.
Date of experience: 22 August 2026
KE
Kevin
1 review · GB
Verified 1 photo
Shocking
Promised a refund of £180 weeks ago. Every time I chase its another five working days.
Date of experience: 21 August 2026
HO
Holly
1 review · GB
Verified
Excellent service again
Had a x ray done just before Christmas. Nothing was too much trouble. Even the kids were made welcome. Thanks the vet!
Date of experience: 23 August 2026
GA
Gary
10 reviews · GB
Verified
Cant fault them
Used Inverness Pet Hospital for a annual booster last month. Wouldnt go anywhere else now!
Date of experience: 19 August 2026
MR
Mo Robinson
6 reviews · GB
Verified 1 photo
Lovely people
Cannot fault Inverness Pet Hospital.
Date of experience: 24 August 2026
OP
Owen P
4 reviews · Guildford
Verified
Waste of money
Got my booking wrong, then got it wrong again when they fixed it.
Date of experience: 17 August 2026
Showing 1 to 20 of 951 reviews