Took three weeks to get the deposit back but got it all in the end. Update: they did get back to me in the end.
Date of experience: 28 August 2026
Reply from Inverness Lettings
Hi Gary, apologies for the mix up. Thanks for letting us put it right.
SH
Simon H
4 reviews · GB
Verified
Friendly and helpful
lovely people, no messing about. Been telling everyone about them.
Date of experience: 27 August 2026
Reply from Inverness Lettings
Thanks Simon, that has made our day.
AB
Ash Brown
1 review · GB
Verified
Fantastic
Inventory was thorough and fair at check out. You can tell they actually care. Told everyone at work about them.
Date of experience: 11 August 2026
PP
Phil Patel
1 review · Preston
Verified
Faultless
Recommended by a friend and glad I listened. the lettings negotiator actually answers the phone, which is rare for a letting agent. Fees are clear, £1,400 a month for full management. Very happy.
Date of experience: 9 August 2026
AW
Amy W
8 reviews · GB
Verified
Really pleased
As a landlord they found tenants in a fortnight and have been zero hassle since. Everything was explained properly without any jargon. As a landlord they found tenants in a fortnight and have been zero hassle since. Recommend to anyone.
Date of experience: 13 August 2026
GH
Gemma H
1 review · GB
Verified
Would recommend
First time using Inverness Lettings, found them on google. Everything was explained properly without any jargon. Quick, tidy and polite. Excellent, thank you.
Date of experience: 9 August 2026
KM
Kwame Morgan
1 review · GB
Verified
Quick and easy
Reliable and honest, rare these days.
Date of experience: 9 August 2026
MO
Mo
1 review · GB
Verified
Really pleased
Was a bit nervous about the three bed semi to be honest. Inventory was thorough and fair at check out. They rang the next day to check everything was ok. Nice touch with the follow up call. Proper service.
Date of experience: 7 August 2026
PA
Paul
1 review · Cambridge
Verified
Lovely people
Compared a few places before going with Inverness Lettings. You can tell they actually care. Even the kids were made welcome. Wouldnt go anywhere else now.
Date of experience: 3 August 2026
BW
Becky Williams
1 review · GB
Verified
Disappointed
Tried to keep £360 of our deposit for cleaning a flat we left spotless. Went to the deposit scheme and got it all back.
Date of experience: 28 July 2026
Reply from Inverness Lettings
Hi Becky, apologies. Your refund has now been processed and can take 3 to 5 working days to show. Sorry again for the delay.
SM
Sarah Morgan
1 review · GB
Verified
Brilliant service
just wanted to say thank you. Nothing was too much trouble. Inventory was thorough and fair at check out. 10/10.
Date of experience: 30 July 2026
JU
Julie
6 reviews · Carlisle
Verified
First class
Had a three bed semi with Inverness Lettings on Friday. Turned up when they said they would. They rang the next day to check everything was ok. Thanks again.
Date of experience: 22 July 2026
DD
Dean Davies
1 review · GB
Verified
Great service
Great service, would recommend Inverness Lettings to anyone.
Date of experience: 13 July 2026
AC
Alan Carter
1 review · GB
Verified 1 photo
Top marks
Third time here now. Exactly what I asked for, nothing more nothing less. Deposit returned in full within five days of moving out. Thanks again.
Date of experience: 6 July 2026
Reply from Inverness Lettings
Thank you Alan, we will pass this on to the team.
HA
Hannah
1 review · GB
Verified
Great service
Had a two bed flat with Inverness Lettings on Thursday. Quick, tidy and polite. Reported a leak on a Sunday and someone was out Monday morning. Cant recommend them enough.
Date of experience: 10 July 2026
TJ
Tracy Jones
4 reviews · GB
Verified
Top marks
As a landlord they found tenants in a fortnight and have been zero hassle since. As a landlord they found tenants in a fortnight and have been zero hassle since. Deposit returned in full within five days of moving out. Proper old fashioned service. Great stuff.
Date of experience: 7 July 2026
CS
Carl Smith
2 reviews · GB
Verified
Faultless
Quick and easy, thanks.
Date of experience: 23 June 2026
GE
Gemma
1 review · GB
Verified
Great communication
Family have used Inverness Lettings for years. Nothing was too much trouble. No pressure, no upselling, just good honest service. Recommend to anyone.
Date of experience: 13 June 2026
TP
Terry Parker
5 reviews · GB
Verified
Job done
Local letting agency and proud to support them. Deposit returned in full within five days of moving out. Brilliant service
Date of experience: 14 June 2026
PA
Pam
8 reviews · Dundee
Verified
Great service
Had a new tenancy with Inverness Lettings on Monday. Went above and beyond really. our contact was friendly and knew exactly what they were doing. Wouldnt go anywhere else now.