TE
Terry
1 review · GB
Verified
Top marks
Sorted a room upgrade as a surprise for our anniversary. the owner was friendly and knew exactly what they were doing. Proper service.
Date of experience: 30 August 2026
Horizon Holidays
Reviews 15•Excellent
4.5
Verified company · Claimed profile since December 2025
Reviews (15)
TD
Terry D
1 review · GB
Verified
Proper service
our travel consultant found us a better hotel than we had seen online for less money. Made a stressful thing easy. Rang us a week before to check we had everything. Wouldnt go anywhere else now.
Date of experience: 24 August 2026
TK
Terry Kaur
1 review · GB
Verified
Still waiting for refund
booked the wrong dates and blamed us. Had the email proving what we asked for.
Date of experience: 16 July 2026
Reply from Horizon Holidays
Hi Terry, we are sorry about the mix up. That was our error and we have refunded you in full. Thank you for your patience.
SD
Sandra Dixon
1 review · GB
Verified
Took a while
Decent, a couple of things were missed first time round but they came back to sort it!
Date of experience: 4 May 2026
NE
Neil
10 reviews · GB
Verified
Fine
Ok. Did what I needed. Nothing special either way.
Date of experience: 4 January 2026
Reply from Horizon Holidays
Hi Neil, apologies for the mix up. Thanks for letting us put it right.
SW
Sophie Walker
1 review · GB
Verified
Really pleased
Exactly what I needed.
Date of experience: 9 December 2025
RC
R Cox
1 review · GB
Verified
Would use again
Booked easily, £1,750 felt more than we could have paid online. The person I dealt with was polite at least
Date of experience: 11 December 2025
CW
C Walker
2 reviews · GB
Verified
Top company
lovely service, will be back.
Date of experience: 9 December 2025
Reply from Horizon Holidays
Thank you C, we will pass this on to the team.
IH
Imran Hall
1 review · GB
Verified
Brilliant service
honeymoon was perfect, every transfer and detail sorted. the owner was friendly and knew exactly what they were doing. Price was £1,050 which was less than I had been quoted elsewhere. Would use again.
Date of experience: 26 November 2025
GE
Gemma
10 reviews · GB
Verified
Top company
Cannot fault Horizon Holidays.
Date of experience: 28 July 2025
MP
Megan Patel
1 review · GB
Verified
Will use again
Second time using Horizon Holidays, first was a couple of years ago. When the airline cancelled they rebooked us before we had even seen the email. the girl who booked it found us a better hotel than we had seen online for less money.
Date of experience: 1 July 2025
JW
Julie Wilson
1 review · GB
Verified
Fantastic
Exactly what I needed. Text to confirm the day before!
Date of experience: 10 June 2025
HH
Holly Hall
10 reviews · GB
Verified
5 stars
Had a two weeks in Greece done just before Christmas. Nothing was too much trouble. Recommend to anyone.
Date of experience: 29 May 2025
TG
Tom Griffiths
6 reviews · GB
Verified
Very happy
Ten years of holidays booked here, never a problem. Went above and beyond really. Even the kids were made welcome. Will be back.
Date of experience: 18 May 2025
VC
Vicky Cox
2 reviews · Coventry
Verified
Great communication
Honest review, nobody asked me to write this. When the airline cancelled they rebooked us before we had even seen the email. When the airline cancelled they rebooked us before we had even seen the email. Cheers.
Date of experience: 26 March 2025
Showing 1 to 15 of 15 reviews