SH
Sandra Hussain
1 review · GB
Verified
Not impressed
Emailed three times and rang twice about the winter coat. Not one reply. Gave up and went elsewhere.
Date of experience: 28 August 2026
Heron Clothing
Reviews 2,219•Great
4.0
Verified company · Claimed profile since October 2024
Reviews (2,219)
GB
Gary Brown
5 reviews · GB
Verified
Not impressed
chinos fell apart after two washes. For £35 that is not acceptable.
Date of experience: 28 August 2026
HH
Helen Hill
1 review · GB
Verified
Lovely people
Wasnt expecting much for £20 but wow.
Date of experience: 26 August 2026
BW
Barry Wright
2 reviews · GB
Verified
Avoid
Quoted one price on the phone, charged a lot more on the day. Should have got it in writing
Date of experience: 1 September 2026
Reply from Heron Clothing
Hi Barry, apologies. We have reviewed the quote and the final bill and would like to talk it through with you.
OR
Owen Rees
7 reviews · GB
Verified
Slow but got there
Nice stuff, returns took a while to process. About two weeks for the refund. Would probably still use them again though.
Date of experience: 24 August 2026
Reply from Heron Clothing
Hi Owen, thank you for the review. We have taken your comments on board and are looking at how we can do better.
BE
Ben
1 review · GB
Slow but got there
£55 felt a lot for the chinos but it is well made. Price was fair which is why I didnt make more of a fuss.
Date of experience: 26 August 2026
GS
Gary S
1 review · GB
Verified
Pretty good
Quality is good, sizing runs small so order up. The person I dealt with was polite at least.
Date of experience: 26 August 2026
CB
Chris Bell
1 review · GB
Verified
Brilliant service
Top service. Found things here you cannot get in the big chains. Really impressed.
Date of experience: 30 August 2026
NJ
Nicola Jackson
1 review · GB
5 stars
Right, so I needed a cashmere jumper. Quick, tidy and polite. Very happy.
Date of experience: 26 August 2026
ST
Stacey
1 review · GB
3 photos
Cant fault them
Sorted, cheers. Parking was easy too
Date of experience: 26 August 2026
KA
Karen
1 review · Birmingham
Verified
Nearly perfect
quality is good, sizing runs small so order up.
Date of experience: 24 August 2026
AH
Adam Holmes
1 review · GB
Verified
Nearly perfect
Service was fine, price was a bit higher than expected at £40. The person I dealt with was polite at least.
Date of experience: 26 August 2026
IJ
Imran Johnson
4 reviews · GB
Verified
Highly recommended
Popped in on the off chance on Thursday. Sizing guide was accurate for once. Sizing guide was accurate for once. No hesitation in recommending.
Date of experience: 28 August 2026
SW
S Wright
1 review · GB
Not bad
£370 felt a lot for the dress for a christening but it is well made.
Date of experience: 28 August 2026
KH
Kelly Hughes
5 reviews · GB
Verified
Brilliant service
local clothing retailer and proud to support them. Turned up when they said they would. No pressure, no upselling, just good honest service. Would use again.
Date of experience: 26 August 2026
DE
Dean
1 review · GB
Verified
Ok in the end
Not bad, not great. Middle of the road. Would probably still use them again though.
Date of experience: 20 August 2026
Reply from Heron Clothing
Thanks Dean. Sorry about the delay getting back to you, we have taken on extra staff since then. Pleased you were happy overall.
VI
Vicky
1 review · GB
Verified
Top company
Been meaning to write this for a while. Emailed asking about the fit and got a proper answer within the hour. Sizing guide was accurate for once. Great stuff.
Date of experience: 20 August 2026
Reply from Heron Clothing
Thank you Vicky, we will pass this on to the team.
NE
Neil
5 reviews · GB
Verified
Disappointed
emailed three times and rang twice about the cashmere jumper. Not one reply. Gave up and went elsewhere.
Date of experience: 23 August 2026
Reply from Heron Clothing
Hi Neil, we are sorry your messages were not answered. We have had problems with our phones which are now fixed. Please email us directly and we will call you back the same day.
IM
Imran
1 review · GB
Verified
Excellent service again
First class clothing retailer. Parking was easy too.
Date of experience: 24 August 2026
JA
Jade
6 reviews · GB
Verified
Friendly and helpful
Compared a few places before going with Heron Clothing. the lady in the shop sorted an exchange with no fuss at all. Quick, tidy and polite. Highly recommended.
Date of experience: 27 August 2026
Showing 1 to 20 of 2,219 reviews