Verified company · Claimed profile since October 2024
Barry Wright
2 reviews · GB
Quoted one price on the phone, charged a lot more on the day. Should have got it in writing
Date of experience: 1 September 2026
Reply from Heron Clothing
Hi Barry, apologies. We have reviewed the quote and the final bill and would like to talk it through with you.
Helen Hill
1 review · GB
Wasnt expecting much for £20 but wow.
Date of experience: 26 August 2026
Gary Brown
5 reviews · GB
chinos fell apart after two washes. For £35 that is not acceptable.
Date of experience: 28 August 2026
Sandra Hussain
1 review · GB
Emailed three times and rang twice about the winter coat. Not one reply. Gave up and went elsewhere.
Date of experience: 28 August 2026
Nicola Jackson
1 review · GB
Right, so I needed a cashmere jumper. Quick, tidy and polite. Very happy.
Date of experience: 26 August 2026
Chris Bell
1 review · GB
Top service. Found things here you cannot get in the big chains. Really impressed.
Date of experience: 30 August 2026
Gary S
1 review · GB
Quality is good, sizing runs small so order up. The person I dealt with was polite at least.
Date of experience: 26 August 2026
Ben
1 review · GB
£55 felt a lot for the chinos but it is well made. Price was fair which is why I didnt make more of a fuss.
Date of experience: 26 August 2026
Owen Rees
7 reviews · GB
Nice stuff, returns took a while to process. About two weeks for the refund. Would probably still use them again though.
Date of experience: 24 August 2026
Reply from Heron Clothing
Hi Owen, thank you for the review. We have taken your comments on board and are looking at how we can do better.
Karen
1 review · Birmingham
quality is good, sizing runs small so order up.
Date of experience: 24 August 2026
Stacey
1 review · GB
Sorted, cheers. Parking was easy too
Date of experience: 26 August 2026
Imran Johnson
4 reviews · GB
Popped in on the off chance on Thursday. Sizing guide was accurate for once. Sizing guide was accurate for once. No hesitation in recommending.
Date of experience: 28 August 2026
Adam Holmes
1 review · GB
Service was fine, price was a bit higher than expected at £40. The person I dealt with was polite at least.
Date of experience: 26 August 2026
Dean
1 review · GB
Not bad, not great. Middle of the road. Would probably still use them again though.
Date of experience: 20 August 2026
Reply from Heron Clothing
Thanks Dean. Sorry about the delay getting back to you, we have taken on extra staff since then. Pleased you were happy overall.
Kelly Hughes
5 reviews · GB
local clothing retailer and proud to support them. Turned up when they said they would. No pressure, no upselling, just good honest service. Would use again.
Date of experience: 26 August 2026
S Wright
1 review · GB
£370 felt a lot for the dress for a christening but it is well made.
Date of experience: 28 August 2026
Jade
6 reviews · GB
Compared a few places before going with Heron Clothing. the lady in the shop sorted an exchange with no fuss at all. Quick, tidy and polite. Highly recommended.
Date of experience: 27 August 2026
Imran
1 review · GB
First class clothing retailer. Parking was easy too.
Date of experience: 24 August 2026
Neil
5 reviews · GB
emailed three times and rang twice about the cashmere jumper. Not one reply. Gave up and went elsewhere.
Date of experience: 23 August 2026
Reply from Heron Clothing
Hi Neil, we are sorry your messages were not answered. We have had problems with our phones which are now fixed. Please email us directly and we will call you back the same day.
Vicky
1 review · GB
Been meaning to write this for a while. Emailed asking about the fit and got a proper answer within the hour. Sizing guide was accurate for once. Great stuff.
Date of experience: 20 August 2026
Reply from Heron Clothing
Thank you Vicky, we will pass this on to the team.
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