DE
Debbie
1 review · GB
Verified
Rude and unhelpful
Tried to return a dead lawn seed under their guarantee, got told it was our fault with no evidence.
Date of experience: 28 June 2026
Hayes Garden Centre
Reviews 12•Bad
1.6
Verified company · Claimed profile since September 2024
Reviews (12)
HG
Helen G
1 review · GB
Verified
Lovely people
Had a roses done just before Christmas. They rang the next day to check everything was ok. Good value, spent £140 and came away with a car full. Very happy.
Date of experience: 22 May 2026
FR
Fatima Roberts
6 reviews · GB
Verified
Shocking
Tried to return a dead lawn seed under their guarantee, got told it was our fault with no evidence.
Date of experience: 22 February 2026
Reply from Hayes Garden Centre
Hi Fatima, we are sorry about this. Please email your order details and mark it urgent and we will sort the refund straight away.
MO
M Owen
1 review · GB
Verified
Rude and unhelpful
half the hanging baskets we bought were full of vine weevil. Ruined two beds.
Date of experience: 22 January 2026
RB
Raj Baker
8 reviews · GB
Verified
Waste of money
Promised a refund of £10 weeks ago. Every time I chase its another five working days.
Date of experience: 19 December 2025
HA
Hannah
1 review · GB
Verified
Do not use
Promised a refund of £40 weeks ago. Every time I chase its another five working days.
Date of experience: 13 October 2025
Reply from Hayes Garden Centre
Hi Hannah, apologies. Your refund has now been processed and can take 3 to 5 working days to show. Sorry again for the delay.
MB
Maureen Bailey
1 review · GB
Verified
Awful
Whoever I spoke to was rude and could not have cared less. Wont be back.
Date of experience: 4 August 2025
AS
Aisha S
1 review · GB
Verified
Avoid
promised a refund of £200 weeks ago. Every time I chase its another five working days.
Date of experience: 20 June 2025
Reply from Hayes Garden Centre
Hi Aisha, apologies. Your refund has now been processed and can take 3 to 5 working days to show. Sorry again for the delay.
GG
Graham Griffiths
1 review · GB
Verified
Waste of money
Half the lawn seed we bought were full of vine weevil. Ruined two beds.
Date of experience: 14 May 2025
CS
C Singh
9 reviews · GB
Verified
Let down
Asked a question and got a sigh and a shrug. Nobody wanted to help.
Date of experience: 3 October 2024
Reply from Hayes Garden Centre
Hi C, thank you for telling us. We have spoken to the team member involved and we apologise.
HH
Hannah Hughes
1 review · GB
Verified
Ok in the end
lovely, parking is a nightmare at weekends. Just thought people should know.
Date of experience: 3 April 2024
MO
Mark Owen
6 reviews · GB
Verified 2 photos
Do not use
Tried to return a dead roses under their guarantee, got told it was our fault with no evidence.
Date of experience: 7 March 2024
Reply from Hayes Garden Centre
Hi Mark, we are sorry about this. Please email your order details and mark it urgent and we will sort the refund straight away.
Showing 1 to 12 of 12 reviews