HC
Hannah Cooper
2 reviews · GB
Verified
Never again
Returned a cashmere jumper a month ago. Tracking shows delivered. No refund, no reply to emails!
Date of experience: 29 August 2026
Harbour Clothing
Reviews 5,420•Bad
1.5
Verified company · Claimed profile since December 2023
Reviews (5,420)
KA
Kate
1 review · GB
Verified
Still waiting for refund
Quoted one price on the phone, charged a lot more on the day. Should have got it in writing!
Date of experience: 28 August 2026
Reply from Harbour Clothing
Hi Kate, apologies. We have reviewed the quote and the final bill and would like to talk it through with you.
OK
Owen Khan
1 review · GB
Verified
Never again
no reply to three emails about where my order is. Phone number just rings out.
Date of experience: 30 August 2026
Reply from Harbour Clothing
Hi Owen, we are sorry your messages were not answered. We have had problems with our phones which are now fixed. Please email us directly and we will call you back the same day.
DH
Darren Harris
1 review · GB
Verified
Terrible service
winter coat fell apart after two washes. For £130 that is not acceptable.
Date of experience: 27 August 2026
OW
Owen Williams
3 reviews · GB
Verified 3 photos
Waste of money
school uniform fell apart after two washes. For £60 that is not acceptable.
Date of experience: 29 August 2026
Reply from Harbour Clothing
Hi Owen, we are sorry to hear this. Please contact us with the details and we will put it right or refund you.
ME
Megan
7 reviews · GB
Verified
Still waiting for refund
Returned a chinos a month ago. Tracking shows delivered. No refund, no reply to emails
Date of experience: 24 August 2026
KR
Kelly Rees
1 review · GB
Verified 3 photos
Rude and unhelpful
Ordered for a wedding with two weeks to spare. Arrived the day after the wedding.
Date of experience: 31 August 2026
JP
Jade Price
8 reviews · GB
Verified
Do not use
booked in for Saturday, they didnt turn up and didnt ring. Rebooked, same again. Two days wasted.
Date of experience: 24 August 2026
Reply from Harbour Clothing
Hi Jade, we are really sorry about the wait and for not keeping you informed. That is not how we normally work. Please get in touch and we will make it right.
LC
Laura Cox
5 reviews · Brighton
Verified
Terrible service
No reply to three emails about where my order is. Phone number just rings out.
Date of experience: 26 August 2026
CP
Craig P
1 review · GB
Verified
Avoid
Quoted one price on the phone, charged a lot more on the day. Should have got it in writing.
Date of experience: 29 August 2026
Reply from Harbour Clothing
Hi Craig, sorry the final cost was more than you expected. We should have explained the extra work before doing it. Please contact us and we will go through the invoice with you.
MJ
Matt Jones
10 reviews · GB
Verified 2 photos
Rude and unhelpful
Ordered for a wedding with two weeks to spare. Arrived the day after the wedding.
Date of experience: 24 August 2026
RW
Rob W
7 reviews · Warrington
Verified 1 photo
Shocking
Paid £55 for the pair of jeans and it was nowhere near the standard I expected
Date of experience: 26 August 2026
NH
Neil H
9 reviews · GB
1 photo
Not impressed
Quoted one price on the phone, charged a lot more on the day. Should have got it in writing.
Date of experience: 31 August 2026
CM
Chloe Morgan
8 reviews · GB
Verified
Ok in the end
Quality is good, sizing runs small so order up. The person I dealt with was polite at least!
Date of experience: 25 August 2026
Reply from Harbour Clothing
Hi Chloe, thank you for the review. We have taken your comments on board and are looking at how we can do better.
LB
Louise Baker
1 review · GB
Verified
Happy enough
£230 felt a lot for the linen shirt but it is well made. Update: they did get back to me in the end.
Date of experience: 30 August 2026
JA
Jason
1 review · GB
Verified
Never again
Got my booking wrong, then got it wrong again when they fixed it.
Date of experience: 26 August 2026
DP
Dave P
6 reviews · GB
Verified
Shocking
Sent the wrong size twice. Gave up and asked for a refund, still waiting.
Date of experience: 29 August 2026
MA
Maureen
1 review · GB
Verified
Terrible service
Sent the wrong size twice. Gave up and asked for a refund, still waiting.
Date of experience: 25 August 2026
LA
Laura A
1 review · GB
Verified
Took a while
£270 felt a lot for the waxed jacket but it is well made. The person I dealt with was polite at least
Date of experience: 27 August 2026
MH
Matt H
4 reviews · Swansea
Verified 2 photos
Still waiting for refund
Sent the wrong size twice. Gave up and asked for a refund, still waiting.
Date of experience: 27 August 2026
Showing 1 to 20 of 5,420 reviews