Verified company · Claimed profile since March 2025
Josh G
1 review · York
Not bad, not great. Middle of the road.
Date of experience: 26 August 2026
Reply from Guardian Insurance
Hi Josh, thanks for the honest feedback. Sorry it took longer than it should have. Glad it got sorted in the end and thanks for bearing with us.
Jamie Clarke
1 review · GB
Good price on the home insurance renewal, renewal jumped a lot the second year though
Date of experience: 27 August 2026
I King
1 review · Wolverhampton
Second time using Guardian Insurance, first was a couple of years ago. Turned up when they said they would.
Date of experience: 30 August 2026
Paul Price
1 review · GB
friendly, professional, fair price!
Date of experience: 2 September 2026
S Mitchell
1 review · GB
First class insurance broker. Never felt rushed.
Date of experience: 29 August 2026
P Johnson
2 reviews · GB
Cancelled the policy, was promised a refund of £1,250. Two months later still waiting.
Date of experience: 1 September 2026
Reply from Guardian Insurance
Hi P, apologies. Your refund has now been processed and can take 3 to 5 working days to show. Sorry again for the delay.
Jenny Foster
1 review · GB
Handled my claim start to finish, I barely had to do anything. Documents emailed within ten minutes. Parking was easy too. Faultless.
Date of experience: 31 August 2026
Jade F
1 review · Manchester
Family have used Guardian Insurance for years. Faultless.
Date of experience: 1 September 2026
Josh
1 review · GB
renewal went up £2,700 with no explanation. Found the same cover elsewhere for far less.
Date of experience: 2 September 2026
Reply from Guardian Insurance
Hi Josh, sorry the final cost was more than you expected. We should have explained the extra work before doing it. Please contact us and we will go through the invoice with you.
Aisha Bailey
1 review · GB
Was dreading sorting the van insurance. Price was £610 which was less than I had been quoted elsewhere. Text to confirm the day before. Great stuff.
Date of experience: 25 August 2026
Tina H
1 review · GB
Family have used Guardian Insurance for years. Communication was spot on the whole way through. the lady who set it up rang me before renewal instead of just auto renewing at a higher price. Parking was easy too. Faultless.
Date of experience: 26 August 2026
Graham
9 reviews · GB
Great service, would recommend Guardian Insurance to anyone!
Date of experience: 25 August 2026
Reply from Guardian Insurance
Thanks Graham, really appreciate you taking the time to leave this. Glad we could help with the van insurance.
Paul Lewis
1 review · GB
Ok. Did what I needed. Nothing special either way. The person I dealt with was polite at least.
Date of experience: 29 August 2026
Priya Green
1 review · Cheltenham
Cannot fault Guardian Insurance. Text to confirm the day before.
Date of experience: 27 August 2026
Andy
10 reviews · GB
Mostly good. Communication could have been better in the middle bit.
Date of experience: 24 August 2026
Michelle Wood
10 reviews · GB
Service was fine, price was a bit higher than expected at £900. Hopefully it was a one off.
Date of experience: 26 August 2026
Michelle M
2 reviews · Birmingham
Helpful staff, took a while to get the documents through.
Date of experience: 31 August 2026
Reply from Guardian Insurance
Hi Michelle, thank you for the review. We have taken your comments on board and are looking at how we can do better.
Simon Foster
1 review · GB
Absolutely brilliant from start to finish. Turned up when they said they would. Wouldnt go anywhere else now.
Date of experience: 30 August 2026
Chloe Cooper
3 reviews · GB
Helpful staff, took a while to get the documents through.
Date of experience: 23 August 2026
Reply from Guardian Insurance
Hi Chloe, thank you for the review. We have taken your comments on board and are looking at how we can do better.
Terry Walker
10 reviews · GB
Decent, a couple of things were missed first time round but they came back to sort it. Update: they did get back to me in the end.
Date of experience: 24 August 2026
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