CH
Chris
1 review · GB
Verified
Average
Service was fine, price was a bit higher than expected at £470. Hopefully it was a one off.
Date of experience: 2 September 2026
Graham & Co Electrical
Reviews 3,666•Bad
1.9
Verified company · Claimed profile since February 2024
Reviews (3,666)
LU
Lucy
3 reviews · GB
Verified 1 photo
Awful
Nobody answers the phone. Left messages, no call back. Terrible for a electrical contractor.
Date of experience: 29 August 2026
CH
Chloe
6 reviews · GB
Verified
Terrible service
Came to look at the outside lights, promised a quote, never heard from him again.
Date of experience: 28 August 2026
JK
J Kaur
1 review · GB
Verified
Awful
booked in for Saturday, they didnt turn up and didnt ring. Rebooked, same again. Two days wasted.
Date of experience: 31 August 2026
Reply from Graham & Co Electrical
Hi J, apologies for the missed appointment. We have looked at what went wrong on our side. Someone will call you today.
SB
Shannon Bailey
5 reviews · GB
Verified
Terrible service
Emailed three times and rang twice about the new sockets in the kitchen. Not one reply. Gave up and went elsewhere.
Date of experience: 28 August 2026
Reply from Graham & Co Electrical
Hi Shannon, apologies. This should not have happened and we have changed how enquiries are handled so it does not happen again.
BK
Barry Kaur
5 reviews · GB
Verified
Rude and unhelpful
Nobody answers the phone. Left messages, no call back. Terrible for a electrical contractor.
Date of experience: 30 August 2026
MP
Maureen P
2 reviews · Exeter
Verified 3 photos
Wouldnt rush back
Whoever I spoke to was rude and could not have cared less. Wont be back.
Date of experience: 29 August 2026
Reply from Graham & Co Electrical
Hi Maureen, we are sorry you were spoken to like that. It is not acceptable and it has been dealt with. Please give us another chance.
PP
Phil Parker
1 review · GB
Verified
Poor communication
Whoever I spoke to was rude and could not have cared less. Wont be back.
Date of experience: 26 August 2026
BR
Ben Rees
1 review · GB
Verified
Terrible service
Paid £1,850 for the extractor fan and it was nowhere near the standard I expected.
Date of experience: 31 August 2026
AC
Adam C
4 reviews · GB
Waste of money
Paid £920 for the smoke alarms and it was nowhere near the standard I expected.
Date of experience: 26 August 2026
AA
Alan Ahmed
8 reviews · GB
Verified
Could be better
Good job on the outside lights but left a bit of a mess in the loft. Price was fair. Update: they did get back to me in the end.
Date of experience: 23 August 2026
KC
Kirsty Carter
1 review · GB
Verified
Slow refund
promised a refund of £1,250 weeks ago. Every time I chase its another five working days.
Date of experience: 28 August 2026
Reply from Graham & Co Electrical
Hi Kirsty, we are sorry about this. Please email your order details and mark it urgent and we will sort the refund straight away.
BA
Barry
1 review · GB
Verified
Terrible service
Promised a refund of £180 weeks ago. Every time I chase its another five working days.
Date of experience: 26 August 2026
HE
Helen
2 reviews · GB
Verified
Would use again
Turned up late but did decent work. Would probably use again. The person I dealt with was polite at least
Date of experience: 23 August 2026
SA
Sandra
5 reviews · GB
Verified
Ok
Good job on the consumer unit upgrade but left a bit of a mess in the loft. Price was fair. Might have been unlucky.
Date of experience: 28 August 2026
JW
Jade Wright
1 review · GB
Verified
Wouldnt rush back
£570 for an hours work changing a light fitting. Should have asked first, my mistake, but still.
Date of experience: 25 August 2026
TB
Tina Begum
1 review · Sunderland
Verified
Nearly perfect
The outside lights works fine. Charged a bit more than quoted for extra cable which I suppose is fair. Price was fair which is why I didnt make more of a fuss.
Date of experience: 30 August 2026
NW
Nadia Wood
6 reviews · GB
Rude and unhelpful
Paid £1,850 for the extractor fan and it was nowhere near the standard I expected.
Date of experience: 22 August 2026
JO
Josh
1 review · GB
Let down
Came to look at the smoke alarms, promised a quote, never heard from him again.
Date of experience: 23 August 2026
Reply from Graham & Co Electrical
Hi Josh, we are sorry your messages were not answered. We have had problems with our phones which are now fixed. Please email us directly and we will call you back the same day.
DW
Dean Ward
1 review · GB
Verified
Terrible service
Came to look at the extractor fan, promised a quote, never heard from him again.
Date of experience: 23 August 2026
Reply from Graham & Co Electrical
Hi Dean, we are sorry your messages were not answered. We have had problems with our phones which are now fixed. Please email us directly and we will call you back the same day.
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