booked in for Saturday, they didnt turn up and didnt ring. Rebooked, same again. Two days wasted.
Date of experience: 31 August 2026
Reply from Graham & Co Electrical
Hi J, apologies for the missed appointment. We have looked at what went wrong on our side. Someone will call you today.
CH
Chloe
6 reviews · GB
Verified
Terrible service
Came to look at the outside lights, promised a quote, never heard from him again.
Date of experience: 28 August 2026
LU
Lucy
3 reviews · GB
Verified 1 photo
Awful
Nobody answers the phone. Left messages, no call back. Terrible for a electrical contractor.
Date of experience: 29 August 2026
CH
Chris
1 review · GB
Verified
Average
Service was fine, price was a bit higher than expected at £470. Hopefully it was a one off.
Date of experience: 2 September 2026
PP
Phil Parker
1 review · GB
Verified
Poor communication
Whoever I spoke to was rude and could not have cared less. Wont be back.
Date of experience: 26 August 2026
MP
Maureen P
2 reviews · Exeter
Verified 3 photos
Wouldnt rush back
Whoever I spoke to was rude and could not have cared less. Wont be back.
Date of experience: 29 August 2026
Reply from Graham & Co Electrical
Hi Maureen, we are sorry you were spoken to like that. It is not acceptable and it has been dealt with. Please give us another chance.
BK
Barry Kaur
5 reviews · GB
Verified
Rude and unhelpful
Nobody answers the phone. Left messages, no call back. Terrible for a electrical contractor.
Date of experience: 30 August 2026
SB
Shannon Bailey
5 reviews · GB
Verified
Terrible service
Emailed three times and rang twice about the new sockets in the kitchen. Not one reply. Gave up and went elsewhere.
Date of experience: 28 August 2026
Reply from Graham & Co Electrical
Hi Shannon, apologies. This should not have happened and we have changed how enquiries are handled so it does not happen again.
HE
Helen
2 reviews · GB
Verified
Would use again
Turned up late but did decent work. Would probably use again. The person I dealt with was polite at least
Date of experience: 23 August 2026
BA
Barry
1 review · GB
Verified
Terrible service
Promised a refund of £180 weeks ago. Every time I chase its another five working days.
Date of experience: 26 August 2026
KC
Kirsty Carter
1 review · GB
Verified
Slow refund
promised a refund of £1,250 weeks ago. Every time I chase its another five working days.
Date of experience: 28 August 2026
Reply from Graham & Co Electrical
Hi Kirsty, we are sorry about this. Please email your order details and mark it urgent and we will sort the refund straight away.
AA
Alan Ahmed
8 reviews · GB
Verified
Could be better
Good job on the outside lights but left a bit of a mess in the loft. Price was fair. Update: they did get back to me in the end.
Date of experience: 23 August 2026
AC
Adam C
4 reviews · GB
Waste of money
Paid £920 for the smoke alarms and it was nowhere near the standard I expected.
Date of experience: 26 August 2026
BR
Ben Rees
1 review · GB
Verified
Terrible service
Paid £1,850 for the extractor fan and it was nowhere near the standard I expected.
Date of experience: 31 August 2026
NW
Nadia Wood
6 reviews · GB
Rude and unhelpful
Paid £1,850 for the extractor fan and it was nowhere near the standard I expected.
Date of experience: 22 August 2026
TB
Tina Begum
1 review · Sunderland
Verified
Nearly perfect
The outside lights works fine. Charged a bit more than quoted for extra cable which I suppose is fair. Price was fair which is why I didnt make more of a fuss.
Date of experience: 30 August 2026
JW
Jade Wright
1 review · GB
Verified
Wouldnt rush back
£570 for an hours work changing a light fitting. Should have asked first, my mistake, but still.
Date of experience: 25 August 2026
SA
Sandra
5 reviews · GB
Verified
Ok
Good job on the consumer unit upgrade but left a bit of a mess in the loft. Price was fair. Might have been unlucky.
Date of experience: 28 August 2026
BE
Bethan
1 review · Brighton
Verified
Slow refund
Whoever I spoke to was rude and could not have cared less. Wont be back.
Date of experience: 24 August 2026
TE
Terry
1 review · GB
Verified
Do not use
Emailed three times and rang twice about the landlord certificate. Not one reply. Gave up and went elsewhere.