DB
Dave Brown
7 reviews · Cardiff
Job done
Wasnt expecting much for £1,950 but wow. Deposit returned in full within five days of moving out. Thanks our contact!
Date of experience: 31 August 2026
Gibson Lettings
Reviews 1,194•Excellent
4.4
Verified company · Claimed profile since September 2025
Reviews (1,194)
LW
Leon White
1 review · Nottingham
Verified
Would use again
fine as agents go. Repairs take a while but do get done. Might have been unlucky.
Date of experience: 31 August 2026
ID
Ian Dixon
1 review · Luton
Verified
Ok
Mostly good. Communication could have been better in the middle bit.
Date of experience: 30 August 2026
AR
Abi Roberts
1 review · GB
Verified
Excellent
Rang up on Friday morning about a managed let. Price was £1,900 which was less than I had been quoted elsewhere.
Date of experience: 1 September 2026
PA
Pam
1 review · GB
Verified
Great service
Used Gibson Lettings twice now and both times spot on. Cheaper than the big names by miles.
Date of experience: 25 August 2026
MW
Martin White
1 review · GB
Verified
Great service
second time using Gibson Lettings, first was a couple of years ago. They rang the next day to check everything was ok.
Date of experience: 24 August 2026
GC
Graham Cox
1 review · GB
Verified
Spot on
Moved into the three bed semi within a week of viewing, all paperwork done online. Fees are clear, £170 a month for full management. No hesitation in recommending.
Date of experience: 1 September 2026
SO
Sophie
9 reviews · Wrexham
Verified
Fine
Ok. Did what I needed. Nothing special either way. Might have been unlucky.
Date of experience: 28 August 2026
HO
Holly
1 review · GB
Verified
Took a while
Fine as agents go. Repairs take a while but do get done. Update: they did get back to me in the end.
Date of experience: 24 August 2026
WA
Wayne
1 review · GB
Verified
5 stars
rang up on Tuesday morning about a three bed semi. Nothing was too much trouble.
Date of experience: 26 August 2026
Reply from Gibson Lettings
Thanks Wayne, that has made our day.
EM
Ellie Mitchell
4 reviews · GB
Verified
Good but slow
Good at finding tenants, less good at communication once you are in. The person I dealt with was polite at least.
Date of experience: 26 August 2026
Reply from Gibson Lettings
Hi Ellie, thanks for the honest feedback. Sorry it took longer than it should have. Glad it got sorted in the end and thanks for bearing with us.
CA
Callum
1 review · GB
Verified
Awful
Promised a refund of £480 weeks ago. Every time I chase its another five working days.
Date of experience: 24 August 2026
Reply from Gibson Lettings
Hi Callum, apologies. Your refund has now been processed and can take 3 to 5 working days to show. Sorry again for the delay.
SD
Stacey Dixon
1 review · GB
Verified
Would use again
Not bad, not great. Middle of the road. Price was fair which is why I didnt make more of a fuss.
Date of experience: 25 August 2026
Reply from Gibson Lettings
Hi Stacey, thanks for the honest feedback. Sorry it took longer than it should have. Glad it got sorted in the end and thanks for bearing with us.
TE
Terry
1 review · GB
Verified
Very professional
used Gibson Lettings for a student house last month. Reported a leak on a Sunday and someone was out Monday morning. Even the kids were made welcome. Sorted.
Date of experience: 31 August 2026
TE
Terry
1 review · GB
Verified 2 photos
Really good
Had a two bed flat with Gibson Lettings on Thursday. Deposit returned in full within five days of moving out. Moved into the two bed flat within a week of viewing, all paperwork done online. Excellent, thank you
Date of experience: 25 August 2026
HA
Hannah
1 review · GB
Verified
Fantastic
Second time using Gibson Lettings, first was a couple of years ago. Fees are clear, £270 a month for full management. the property manager actually answers the phone, which is rare for a letting agent. Cant recommend them enough.
Date of experience: 29 August 2026
JO
Jo
1 review · GB
Verified
Brilliant
£1,200 well spent.
Date of experience: 23 August 2026
TI
Tina
8 reviews · GB
Verified
Slow but got there
the office was helpful. The rest of the process was a bit slow
Date of experience: 27 August 2026
JB
Julie Baker
9 reviews · GB
Verified
Really pleased
Used Gibson Lettings twice now and both times spot on.
Date of experience: 25 August 2026
JE
Jenny
10 reviews · GB
Verified
Recommended
Compared a few places before going with Gibson Lettings. Even the kids were made welcome. Nice touch with the follow up call. Will be back!
Date of experience: 25 August 2026
Showing 1 to 20 of 1,194 reviews