Verified company · Claimed profile since April 2023
Louise
1 review · GB
Quoted one price on the phone, charged a lot more on the day. Should have got it in writing.
Date of experience: 12 August 2026
Reply from Fresh Domestic Services
Hi Louise, apologies. We have reviewed the quote and the final bill and would like to talk it through with you.
Martin Jackson
1 review · GB
Cancelled a booking with a weeks notice and they kept the deposit.
Date of experience: 11 August 2026
Leon Bailey
1 review · GB
Paid £40 for the deep clean and it was nowhere near the standard I expected.
Date of experience: 19 July 2026
Reply from Fresh Domestic Services
Hi Leon, we are sorry to hear this. Please contact us with the details and we will put it right or refund you.
Emma Khan
1 review · GB
Nobody answers the phone. Left messages, no call back. Terrible for a cleaning company.
Date of experience: 19 July 2026
Matt P
1 review · GB
Cleaner was on her phone half the time and left after an hour of a two hour booking.
Date of experience: 16 July 2026
Sarah
5 reviews · GB
Whoever I spoke to was rude and could not have cared less. Wont be back.
Date of experience: 10 July 2026
Aaron Ali
1 review · Newcastle
got my booking wrong, then got it wrong again when they fixed it.
Date of experience: 24 June 2026
Barry
7 reviews · GB
No show twice. No call. Had to do the end of tenancy clean myself the night before.
Date of experience: 19 June 2026
Zoe
1 review · GB
Promised a refund of £210 weeks ago. Every time I chase its another five working days.
Date of experience: 27 May 2026
Gavin Kaur
1 review · GB
Nobody answers the phone. Left messages, no call back. Terrible for a cleaning company.
Date of experience: 1 May 2026
Reply from Fresh Domestic Services
Hi Gavin, apologies. This should not have happened and we have changed how enquiries are handled so it does not happen again.
Sophie Kaur
1 review · Oldham
Nobody answers the phone. Left messages, no call back. Terrible for a cleaning company!
Date of experience: 26 April 2026
Reply from Fresh Domestic Services
Hi Sophie, apologies. This should not have happened and we have changed how enquiries are handled so it does not happen again.
Graham
1 review · GB
Promised a refund of £120 weeks ago. Every time I chase its another five working days.
Date of experience: 15 April 2026
Reply from Fresh Domestic Services
Hi Graham, apologies. Your refund has now been processed and can take 3 to 5 working days to show. Sorry again for the delay.
Debbie Thompson
9 reviews · GB
Paid £200 for a window clean and the landlord still charged us for cleaning. Skirting boards untouched, oven barely wiped.
Date of experience: 13 April 2026
Kate
1 review · GB
Cancelled a booking with a weeks notice and they kept the deposit
Date of experience: 4 April 2026
Debbie
1 review · GB
Paid £480 for a window clean and the landlord still charged us for cleaning. Skirting boards untouched, oven barely wiped.
Date of experience: 2 February 2026
Shannon Edwards
10 reviews · GB
Cancelled a booking with a weeks notice and they kept the deposit!
Date of experience: 9 December 2025
Gary H
1 review · GB
Whoever I spoke to was rude and could not have cared less. Wont be back.
Date of experience: 4 December 2025
E Jackson
6 reviews · GB
Quick and easy, thanks.
Date of experience: 26 October 2025
Adam
1 review · GB
Cancelled a booking with a weeks notice and they kept the deposit.
Date of experience: 24 October 2025
Debbie Parker
3 reviews · GB
Promised a refund of £65 weeks ago. Every time I chase its another five working days.
Date of experience: 18 October 2025
Reply from Fresh Domestic Services
Hi Debbie, apologies. Your refund has now been processed and can take 3 to 5 working days to show. Sorry again for the delay.
Showing 1 to 20 of 51 reviews