AS
Ash
1 review · GB
Verified
Excellent service again
Popped in on the off chance on Monday. Took all the packaging away. No hesitation in recommending.
Date of experience: 26 August 2026
Elm & Oak
Reviews 245•Great
4.1
Verified company · Claimed profile since July 2023
Reviews (245)
DE
Dean
7 reviews · GB
Verified
Really good
Fabric samples posted out free before we ordered. Quality is far better than the big online places for the same £3,250.
Date of experience: 21 August 2026
JH
J Harris
1 review · Belfast
Verified
Quick and easy
Really pleased with the bunk beds. Never felt rushed.
Date of experience: 12 August 2026
CS
C Shaw
4 reviews · GB
Verified
No fuss
Spot on. Exactly as described.
Date of experience: 9 August 2026
AO
Amy Owen
1 review · GB
Verified
Fantastic
No complaints at all. Would have paid more to be honest.
Date of experience: 3 August 2026
AK
Amy King
1 review · Manchester
Verified
Recommended
Really pleased with the wardrobe.
Date of experience: 28 July 2026
KH
Kirsty H
1 review · GB
Verified 1 photo
Do not use
Promised a refund of £210 weeks ago. Every time I chase its another five working days.
Date of experience: 29 July 2026
TJ
T Jones
6 reviews · GB
Verified
Brilliant
Small scratch on delivery, they sent a new panel within days. Matches the photos exactly. Took all the packaging away. Parking was easy too. Proper service.
Date of experience: 25 July 2026
VI
Vicky
1 review · Plymouth
Verified
Quick and easy
Had a coffee table with Elm & Oak on Thursday. Fitted us in at short notice. Went above and beyond really. Excellent, thank you.
Date of experience: 21 July 2026
KK
Ken Kaur
1 review · GB
Verified
Ok overall
Mostly good. Communication could have been better in the middle bit.
Date of experience: 22 July 2026
DW
Dean Wright
1 review · GB
Verified
Nearly perfect
nice sofa, cushions are already going flat after six months. Just thought people should know.
Date of experience: 19 July 2026
Reply from Elm & Oak
Hi Dean, apologies for the mix up. Thanks for letting us put it right.
CA
Callum
1 review · GB
Verified
Fantastic
Top notch. Recommended. Cheaper than the big names by miles.
Date of experience: 17 July 2026
Reply from Elm & Oak
Glad we could help Callum. See you next time.
NS
Nicola Shaw
1 review · Aberdeen
Verified
Avoid
cancelled within the cooling off period. Still fighting for the refund six weeks later.
Date of experience: 9 July 2026
Reply from Elm & Oak
Hi Nicola, apologies. Your refund has now been processed and can take 3 to 5 working days to show. Sorry again for the delay.
TH
Terry H
4 reviews · GB
Verified
Excellent
Popped in on the off chance on Thursday. Fitted us in at short notice. Never felt rushed. Excellent, thank you
Date of experience: 8 July 2026
JA
Jade
1 review · GB
Verified
Fantastic
Right, so I needed a sideboard. Price was £3,750 which was less than I had been quoted elsewhere. Price was £3,750 which was less than I had been quoted elsewhere. Cheers.
Date of experience: 11 July 2026
Reply from Elm & Oak
Thanks Jade, really appreciate you taking the time to leave this. Glad we could help with the sideboard.
HD
Hannah Davies
4 reviews · GB
Verified
Ok overall
Service was fine, price was a bit higher than expected at £460.
Date of experience: 28 June 2026
Reply from Elm & Oak
Thanks Hannah. Sorry about the delay getting back to you, we have taken on extra staff since then. Pleased you were happy overall.
JW
Jo Wood
1 review · GB
Verified
Wouldnt rush back
Whoever I spoke to was rude and could not have cared less. Wont be back.
Date of experience: 21 June 2026
JW
Jade Walker
1 review · GB
Verified
Lovely people
Right, so I needed a oak dining table. Quick, tidy and polite. customer service let us take our time in the showroom without hovering.
Date of experience: 20 June 2026
RY
Ryan
1 review · GB
Verified
Do not use
Got my booking wrong, then got it wrong again when they fixed it.
Date of experience: 10 June 2026
Reply from Elm & Oak
Hi Ryan, we are sorry about the mix up. That was our error and we have refunded you in full. Thank you for your patience.
SH
Sarah Hughes
1 review · GB
Not great
Delivered the wrong colour and then wanted a restocking fee to swap it.
Date of experience: 9 June 2026
Showing 1 to 20 of 245 reviews