HR
Holly Robinson
1 review · GB
Verified
Decent
ok. Did what I needed. Nothing special either way. Update: they did get back to me in the end.
Date of experience: 27 July 2026
Durham Veterinary Centre
Reviews 21•Great
4.1
Verified company · Claimed profile since July 2022
Reviews (21)
BM
Becky Mitchell
1 review · GB
Verified
Friendly and helpful
Used Durham Veterinary Centre for a rabbit check up last month. Fitted us in at short notice. Kept costs down where they could, £1,450 for the rabbit check up was fair. No hesitation in recommending.
Date of experience: 14 July 2026
BE
Bethan
1 review · GB
Verified
Painless
Family have used Durham Veterinary Centre for years. the vet was so gentle with our nervous rescue. Never felt rushed.
Date of experience: 14 July 2026
MR
Megan Rees
3 reviews · Croydon
Verified
Took a while
Care is great, £1,100 for a emergency visit was a shock though. Price was fair which is why I didnt make more of a fuss.
Date of experience: 25 April 2026
Reply from Durham Veterinary Centre
Hi Megan, apologies for the mix up. Thanks for letting us put it right.
AC
Abi Clarke
10 reviews · GB
Verified
Quick and easy
Rang up on Saturday morning about a blood tests. Never rush you, even when they are busy. Cheers.
Date of experience: 25 February 2026
OK
Owen Kaur
8 reviews · GB
Verified
Could be better
Nice staff but hard to get a routine appointment, always two weeks away. Would probably still use them again though.
Date of experience: 20 January 2026
Reply from Durham Veterinary Centre
Hi Owen, apologies for the mix up. Thanks for letting us put it right.
PS
P Singh
1 review · GB
Verified
Do not use
Got my booking wrong, then got it wrong again when they fixed it.
Date of experience: 14 October 2025
Reply from Durham Veterinary Centre
Hi P, we are sorry about the mix up. That was our error and we have refunded you in full. Thank you for your patience.
VA
Vicky A
1 review · GB
Verified
Quick and easy
£160 well spent. Text to confirm the day before.
Date of experience: 28 September 2025
SA
Sam
1 review · GB
Verified
Excellent service again
Never rush you, even when they are busy. 10/10
Date of experience: 26 August 2025
AB
Abi
1 review · GB
Verified
Faultless
Does what it says on the tin.
Date of experience: 28 August 2025
CL
Claire
9 reviews · GB
Verified
First class
Third time here now. Never rush you, even when they are busy. Been coming for 12 years with three dogs, would not go anywhere else. Thanks the whole team!
Date of experience: 17 May 2025
BM
Becky Moore
10 reviews · GB
Verified 1 photo
Great communication
Kept costs down where they could, £150 for the emergency visit was fair. When we had to say goodbye to our old girl they were so kind, gave us all the time we needed. Thanks the nurse!
Date of experience: 5 October 2024
LE
Lee
1 review · GB
Verified
Painless
Compared a few places before going with Durham Veterinary Centre. Even the kids were made welcome. Faultless.
Date of experience: 24 August 2024
PE
Pete
1 review · GB
Verified
Happy enough
Care is great, £70 for a cat vaccinations was a shock though. Would probably still use them again though!
Date of experience: 28 May 2024
SA
Sarah
1 review · Plymouth
Verified 2 photos
Disappointed
Paid £610 for the puppy check and it was nowhere near the standard I expected.
Date of experience: 8 March 2024
Reply from Durham Veterinary Centre
Hi Sarah, we are sorry to hear this. Please contact us with the details and we will put it right or refund you.
GA
Gary Ali
1 review · GB
Verified 2 photos
Job done
Ten out of ten. Never felt rushed.
Date of experience: 1 August 2023
PR
Phil Rees
8 reviews · GB
Verified
Quick and easy
Really pleased with Durham Veterinary Centre. Thanks again!
Date of experience: 25 July 2023
BB
Bethan Begum
1 review · GB
Verified
Shocking
Nobody answers the phone. Left messages, no call back. Terrible for a veterinary practice.
Date of experience: 7 April 2023
Reply from Durham Veterinary Centre
Hi Bethan, apologies. This should not have happened and we have changed how enquiries are handled so it does not happen again.
SF
Sarah Foster
2 reviews · GB
Verified
Proper service
Kept costs down where they could, £60 for the dental for our dog was fair. Never rush you, even when they are busy. Text to confirm the day before. Highly recommended.
Date of experience: 13 March 2023
TR
Tracy
1 review · GB
Verified
Cant fault them
really easy to deal with. Would use again.
Date of experience: 23 October 2022
Reply from Durham Veterinary Centre
Cheers Tracy! Lovely to hear. Thanks for choosing us.
Showing 1 to 20 of 21 reviews