PH
Pam Hall
1 review · GB
Verified
Will use again
Excellent from start to finish.
Date of experience: 27 August 2026
Doncaster Lettings
Reviews 84•Great
4.2
Verified company · Claimed profile since July 2025
Reviews (84)
AW
Ash W
7 reviews · GB
Verified
Great value
First class letting agency. Proper old fashioned service.
Date of experience: 21 August 2026
HO
Holly
1 review · GB
Top marks
First class letting agency. Proper old fashioned service.
Date of experience: 13 August 2026
ZO
Zoe
1 review · GB
Verified
Top marks
Quick review because they deserve it. Communication was spot on the whole way through. Quick, tidy and polite. Faultless.
Date of experience: 4 August 2026
GA
Gary
1 review · GB
Verified
Superb
Went for a check out inspection and came away really happy. Inventory was thorough and fair at check out. As a landlord they found tenants in a fortnight and have been zero hassle since.
Date of experience: 5 August 2026
ID
Ian Dixon
3 reviews · GB
Verified
Shocking
Sent the wrong tenancy agreement with someone elses details on it. Twice.
Date of experience: 1 August 2026
Reply from Doncaster Lettings
Hi Ian, we are sorry about the mix up. That was our error and we have refunded you in full. Thank you for your patience.
OW
Owen
1 review · GB
Verified
Fantastic
Quick and easy, thanks. Proper old fashioned service
Date of experience: 29 July 2026
PR
Priya
1 review · GB
Verified
Never again
Emails ignored for weeks. Only reply when you threaten to go to the ombudsman.
Date of experience: 26 July 2026
Reply from Doncaster Lettings
Hi Priya, apologies. This should not have happened and we have changed how enquiries are handled so it does not happen again.
SA
Sam
1 review · GB
Verified
Friendly and helpful
Cannot fault Doncaster Lettings.
Date of experience: 26 July 2026
Reply from Doncaster Lettings
Thanks Sam, that has made our day.
HO
Holly
5 reviews · GB
Verified
Poor communication
Property manager was condescending and treated us like we were lying about the damp.
Date of experience: 19 July 2026
Reply from Doncaster Lettings
Hi Holly, thank you for telling us. We have spoken to the team member involved and we apologise.
NH
Nicola Hughes
1 review · GB
Verified
Really good
Really pleased with Doncaster Lettings. Quick, tidy and polite. Will be back.
Date of experience: 20 July 2026
JP
Julie Price
6 reviews · Portsmouth
Verified
Mixed experience
Good at finding tenants, less good at communication once you are in!
Date of experience: 26 June 2026
Reply from Doncaster Lettings
Thanks Julie. Sorry about the delay getting back to you, we have taken on extra staff since then. Pleased you were happy overall.
SI
Simon
1 review · GB
Verified
Good but slow
Mostly good. Communication could have been better in the middle bit.
Date of experience: 21 June 2026
SB
Steve Brown
1 review · GB
Verified
Rude and unhelpful
paid £640 for the three bed semi and it was nowhere near the standard I expected.
Date of experience: 14 June 2026
Reply from Doncaster Lettings
Hi Steve, this is not the standard we aim for and we apologise. We would like the chance to sort it, please get in touch.
OW
Owen W
1 review · GB
Verified
Mixed experience
Service was fine, price was a bit higher than expected at £180. Would probably still use them again though.
Date of experience: 14 June 2026
SA
Sarah
5 reviews · GB
1 photo
Friendly and helpful
As a landlord they found tenants in a fortnight and have been zero hassle since. Exactly what I asked for, nothing more nothing less. Moved into the deposit return within a week of viewing, all paperwork done online. Thanks our contact!
Date of experience: 7 June 2026
MA
Matt
1 review · GB
Verified
Great value
Honest review, nobody asked me to write this. Deposit returned in full within five days of moving out.
Date of experience: 6 June 2026
VC
Vicky C
3 reviews · Norwich
Verified
Not great
Tried to keep £360 of our deposit for cleaning a flat we left spotless. Went to the deposit scheme and got it all back.
Date of experience: 1 June 2026
Reply from Doncaster Lettings
Hi Vicky, we are sorry about this. Please email your order details and mark it urgent and we will sort the refund straight away.
KA
Kate
1 review · GB
Verified
Rude and unhelpful
Booked in for Thursday, they didnt turn up and didnt ring. Rebooked, same again. Two days wasted.
Date of experience: 2 June 2026
GW
Gary Wood
1 review · GB
Verified
Fine
Good new tenancy in the end but it took longer than promised. Would probably still use again. Just thought people should know.
Date of experience: 27 May 2026
Showing 1 to 20 of 84 reviews