MH
Matt H
1 review · GB
Verified
Waste of money
Advertised with full service history, turned out there was none. Should have checked but they lied to my face.
Date of experience: 27 August 2026
Dawson Cars
Reviews 451•Bad
1.5
Verified company · Claimed profile since April 2022
Reviews (451)
JW
Jo Williams
7 reviews · GB
Verified
Never again
Advertised with full service history, turned out there was none. Should have checked but they lied to my face.
Date of experience: 21 August 2026
Reply from Dawson Cars
Hi Jo, we are sorry about the mix up. That was our error and we have refunded you in full. Thank you for your patience.
HT
Helen T
10 reviews · GB
Verified
Waste of money
Engine light came on a week after buying the part exchange. Warranty covered nothing. £19,050 bill.
Date of experience: 17 August 2026
PC
Priya Cox
1 review · GB
Verified
Faultless
Rang up on Monday morning about a van. Small issue after a week, they collected the car and fixed it free. Third car we have bought here, says it all.
Date of experience: 18 August 2026
AR
Adam R
8 reviews · GB
Verified
Shocking
Nobody answers the phone. Left messages, no call back. Terrible for a car dealership.
Date of experience: 15 August 2026
Reply from Dawson Cars
Hi Adam, we are sorry your messages were not answered. We have had problems with our phones which are now fixed. Please email us directly and we will call you back the same day.
OE
Owen E
10 reviews · GB
Verified
No fuss
Quick review because they deserve it. No pressure at all, the aftersales team let us take the family SUV out for a proper drive. £3,400 for the family SUV was below the book price. Very happy.
Date of experience: 8 August 2026
JA
Jamie
10 reviews · GB
Verified
Terrible service
Rejected the car within 30 days for a fault. Took two months and a solicitor letter to get my money.
Date of experience: 11 August 2026
SH
Simon H
2 reviews · GB
Do not use
Advertised with full service history, turned out there was none. Should have checked but they lied to my face.
Date of experience: 12 August 2026
Reply from Dawson Cars
Hi Simon, apologies for getting this wrong. We have put a check in place so it does not happen again and would like to make it up to you.
GR
Graham
1 review · GB
Verified
Below par
Engine light came on a week after buying the estate car. Warranty covered nothing. £26,450 bill
Date of experience: 28 July 2026
CR
Connor Rees
6 reviews · GB
Avoid
Advertised with full service history, turned out there was none. Should have checked but they lied to my face.
Date of experience: 26 July 2026
Reply from Dawson Cars
Hi Connor, apologies for getting this wrong. We have put a check in place so it does not happen again and would like to make it up to you.
CR
Craig
3 reviews · Leeds
Verified
Poor communication
Quoted one price on the phone, charged a lot more on the day. Should have got it in writing.
Date of experience: 26 July 2026
MD
M Dixon
1 review · GB
Verified 1 photo
Terrible service
Whoever I spoke to was rude and could not have cared less. Wont be back.
Date of experience: 23 July 2026
Reply from Dawson Cars
Hi M, we are sorry you were spoken to like that. It is not acceptable and it has been dealt with. Please give us another chance.
ZP
Zoe Patel
1 review · GB
Verified 2 photos
Terrible service
Booked in for Thursday, they didnt turn up and didnt ring. Rebooked, same again. Two days wasted.
Date of experience: 22 July 2026
BP
Ben Price
6 reviews · Doncaster
Verified
Shocking
Quoted one price on the phone, charged a lot more on the day. Should have got it in writing.
Date of experience: 24 July 2026
JD
J Dixon
1 review · GB
Verified
Avoid
Promised a refund of £24,650 weeks ago. Every time I chase its another five working days!
Date of experience: 24 July 2026
VI
Vicky
1 review · GB
Verified
Terrible service
Added £4,850 of admin fees at the last minute that were never mentioned.
Date of experience: 18 July 2026
DR
D Richardson
9 reviews · GB
Verified
Awful
Charming until the money changed hands, then would not return a call.
Date of experience: 19 July 2026
AT
Amy Thompson
1 review · GB
Still waiting for refund
Engine light came on a week after buying the automatic for my dad. Warranty covered nothing. £10,450 bill.
Date of experience: 14 July 2026
EM
Emma
9 reviews · Dundee
Verified
Do not use
Rejected the car within 30 days for a fault. Took two months and a solicitor letter to get my money.
Date of experience: 17 July 2026
JW
Jason Walker
2 reviews · GB
Verified
Shocking
Booked in for Saturday, they didnt turn up and didnt ring. Rebooked, same again. Two days wasted.
Date of experience: 11 July 2026
Reply from Dawson Cars
Hi Jason, we are really sorry about the wait and for not keeping you informed. That is not how we normally work. Please get in touch and we will make it right.
Showing 1 to 20 of 451 reviews