PH
Phil
1 review · GB
Verified
Fantastic
Got cover for a tricky business insurance nobody else would touch. my account handler rang me before renewal instead of just auto renewing at a higher price!
Date of experience: 28 August 2026
Compass Insurance
Reviews 3,582•Excellent
4.7
Verified company · Claimed profile since September 2022
Reviews (3,582)
MR
Michelle Robinson
1 review · Milton Keynes
Verified
Will use again
Just wanted to say thank you. Went above and beyond really. Great stuff.
Date of experience: 30 August 2026
IA
Ian
1 review · GB
Verified
Recommended
the claims team rang me before renewal instead of just auto renewing at a higher price. Exactly what I asked for, nothing more nothing less. Told everyone at work about them.
Date of experience: 26 August 2026
NT
Nicola Taylor
1 review · GB
Verified
Really good
honest review, nobody asked me to write this. Same person every time I ring, no call centre. Documents emailed within ten minutes. Thanks again.
Date of experience: 31 August 2026
Reply from Compass Insurance
Thank you for the kind words Nicola. Recommendations like this mean a lot to a small insurance broker.
CR
C Richardson
7 reviews · GB
Verified
Really pleased
Recommended by a friend and glad I listened. the claims team was friendly and knew exactly what they were doing. the claims team rang me before renewal instead of just auto renewing at a higher price. Would have paid more to be honest. Very happy.
Date of experience: 31 August 2026
BC
Bethan C
9 reviews · GB
Verified
Brilliant
Cannot fault Compass Insurance. Nice touch with the follow up call.
Date of experience: 31 August 2026
ZK
Zoe Kaur
1 review · GB
Verified
Not great
Promised a refund of £1,050 weeks ago. Every time I chase its another five working days.
Date of experience: 24 August 2026
Reply from Compass Insurance
Hi Zoe, apologies. Your refund has now been processed and can take 3 to 5 working days to show. Sorry again for the delay.
PW
Pam W
5 reviews · GB
Verified
No fuss
Really pleased with Compass Insurance. the claims team was friendly and knew exactly what they were doing. Nothing was too much trouble. Faultless.
Date of experience: 23 August 2026
Reply from Compass Insurance
Thanks Pam, that has made our day.
LI
Lisa
9 reviews · GB
Verified
5 stars
Cannot fault Compass Insurance.
Date of experience: 23 August 2026
ST
Steve
1 review · GB
Verified
Wouldnt rush back
Put the wrong address on the policy, insurer nearly refused my claim because of it.
Date of experience: 29 August 2026
SP
Simon Parker
3 reviews · GB
Verified
Really pleased
Went for a classic car policy and came away really happy. Price was £960 which was less than I had been quoted elsewhere. Same person every time I ring, no call centre
Date of experience: 30 August 2026
CS
Claire Shaw
1 review · GB
Verified
Superb
Great service, would recommend Compass Insurance to anyone. Nice touch with the follow up call.
Date of experience: 28 August 2026
ZH
Z Harris
1 review · GB
Would recommend
Friendly, professional, fair price.
Date of experience: 25 August 2026
ST
Stuart
5 reviews · GB
Verified
Really good
Third time here now. Explained the difference between the policies properly. Documents emailed within ten minutes. Highly recommended.
Date of experience: 25 August 2026
Reply from Compass Insurance
Glad we could help Stuart. See you next time.
SH
Sam Hughes
2 reviews · GB
Verified
Quick and easy
Recommended by a friend and glad I listened. Everything was explained properly without any jargon. Cant recommend them enough.
Date of experience: 30 August 2026
LK
Lee K
1 review · GB
Verified
Will use again
Got cover for a tricky business insurance nobody else would touch. the advisor rang me before renewal instead of just auto renewing at a higher price. Got cover for a tricky business insurance nobody else would touch. Never felt rushed. Brilliant service.
Date of experience: 27 August 2026
LE
Lee
2 reviews · GB
Verified
Thank you
Saved me £1,800 a year on the travel insurance against the comparison sites. Thanks the claims team!
Date of experience: 22 August 2026
DD
Donna D
2 reviews · GB
Verified
Happy enough
my account handler was helpful. The rest of the process was a bit slow. Would probably still use them again though.
Date of experience: 27 August 2026
Reply from Compass Insurance
Thanks Donna. Sorry about the delay getting back to you, we have taken on extra staff since then. Pleased you were happy overall.
SA
Sandra
1 review · GB
Verified
Ok
Helpful staff, took a while to get the documents through.
Date of experience: 27 August 2026
Reply from Compass Insurance
Hi Sandra, thanks for the honest feedback. Sorry it took longer than it should have. Glad it got sorted in the end and thanks for bearing with us.
AS
Ash
1 review · Belfast
Verified
First class
Documents emailed within ten minutes. Quick, tidy and polite. Got cover for a tricky fleet policy nobody else would touch. 10/10.
Date of experience: 21 August 2026
Showing 1 to 20 of 3,582 reviews