Search reviews
ReviewMeterfor Business
Travel Agent in Rugby
Compass HolidaysTRAVEL AGENT

Compass Holidays

Reviews 20Excellent
4.7

Verified company · Claimed profile since March 2023

Reviews (20)

KD

Karen D

1 review · Bradford

Verified

Quick and easy

Ten years of holidays booked here, never a problem. Sorted a room upgrade as a surprise for our anniversary. Would use again

Date of experience: 18 August 2026

LS

Laura Shaw

1 review · GB

Verified

Slow refund

Promised a refund of £740 weeks ago. Every time I chase its another five working days.

Date of experience: 26 June 2026

Reply from Compass Holidays

Hi Laura, we are sorry about this. Please email your order details and mark it urgent and we will sort the refund straight away.

RJ

Raj Johnson

1 review · GB

Verified

Job done

Cannot fault Compass Holidays!

Date of experience: 7 January 2026

LE

Lee

2 reviews · GB

Verified

Recommended

Spot on. Exactly as described.

Date of experience: 4 December 2025

ST

Stacey

5 reviews · GB

Verified

Decent

Decent, a couple of things were missed first time round but they came back to sort it.

Date of experience: 1 December 2025

Reply from Compass Holidays

Thanks Stacey. Sorry about the delay getting back to you, we have taken on extra staff since then. Pleased you were happy overall.

SU

Sue

1 review · GB

Verified

Good but slow

Decent, a couple of things were missed first time round but they came back to sort it. Update: they did get back to me in the end

Date of experience: 30 October 2025

AO

Abi O

1 review · GB

Verified

Fantastic

First class travel agency.

Date of experience: 12 October 2025

CL

Claire

1 review · GB

1 photo

Will use again

Superb. Thank you the emergency line.

Date of experience: 5 September 2025

NH

Neil H

1 review · GB

Verified

Very happy

Sorted a room upgrade as a surprise for our anniversary. Communication was spot on the whole way through. Ten years of holidays booked here, never a problem. Sorted.

Date of experience: 6 September 2025

TC

Tina Cooper

1 review · GB

Verified

Hit and miss

Good holiday, agent was slow to reply once we had paid.

Date of experience: 22 July 2025

Reply from Compass Holidays

Hi Tina, thank you for the review. We have taken your comments on board and are looking at how we can do better.

SW

S Walker

8 reviews · GB

Verified

Exactly as described

Really easy to deal with. Would use again.

Date of experience: 18 March 2025

DP

Danny P

9 reviews · Wolverhampton

Verified

Exactly as described

Spot on. Exactly as described.

Date of experience: 27 February 2025

DF

Dave F

10 reviews · GB

Verified

Perfect

Second time using Compass Holidays, first was a couple of years ago. Rang us a week before to check we had everything. No pressure, no upselling, just good honest service. Parking was easy too.

Date of experience: 6 February 2025

AA

Aaron

1 review · GB

Verified

Will use again

Wasnt expecting much for £3,050 but wow. Even the kids were made welcome. the girl who booked it found us a better hotel than we had seen online for less money. Cant recommend them enough.

Date of experience: 5 July 2024

HO

Holly

3 reviews · GB

Verified

Faultless

Ten years of holidays booked here, never a problem. Turned up when they said they would. Proper old fashioned service. Would use again.

Date of experience: 30 May 2024

PP

Pete Phillips

4 reviews · Dundee

Verified

Lovely people

Local travel agency and proud to support them. When the airline cancelled they rebooked us before we had even seen the email. Top company.

Date of experience: 24 May 2024

TB

T Begum

1 review · GB

Verified 3 photos

Very happy

Rang us a week before to check we had everything. Honeymoon was perfect, every transfer and detail sorted. Even sorted a small extra thing for free. 10/10.

Date of experience: 14 March 2024

GW

Gavin Wilson

3 reviews · Lancaster

Verified

Brilliant

Recommended by a friend and glad I listened. Price was £7,300 which was less than I had been quoted elsewhere. Exactly what I asked for, nothing more nothing less. Faultless!

Date of experience: 31 December 2023

Reply from Compass Holidays

Glad we could help Gavin. See you next time.

MA

Matt

1 review · GB

Verified

Recommended

No complaints at all.

Date of experience: 5 April 2023

LI

Liam

10 reviews · GB

Verified

Cant fault them

First class travel agency. Even my dad was impressed and he is never impressed.

Date of experience: 11 February 2023

Showing 1 to 20 of 20 reviews