GE
Gavin Evans
1 review · GB
Verified
Nearly perfect
Got there in the end but the lease extension took far longer than quoted. Communication was patchy.
Date of experience: 30 August 2026
Collins Palmer LLP
Reviews 6,391•Great
4.2
Verified company · Claimed profile since April 2021
Reviews (6,391)
SB
Shannon Baker
6 reviews · GB
Verified
Top marks
Sorted a messy lasting power of attorney with real care. Even the kids were made welcome. Highly recommended.
Date of experience: 30 August 2026
FA
Fatima
1 review · GB
Verified
Will use again
Really easy to deal with. Would use again.
Date of experience: 30 August 2026
OE
Owen E
4 reviews · GB
Verified 1 photo
Shocking
Quoted £660, final bill nearly double with charges for every phone call. Shocking.
Date of experience: 31 August 2026
Reply from Collins Palmer LLP
Hi Owen, sorry the final cost was more than you expected. We should have explained the extra work before doing it. Please contact us and we will go through the invoice with you.
HM
Hannah Marshall
1 review · GB
Verified
5 stars
Went for a probate and came away really happy. They rang the next day to check everything was ok. Exchange and completion went through in six weeks, unheard of round here. Text to confirm the day before. Wouldnt go anywhere else now!
Date of experience: 30 August 2026
AA
A Ali
8 reviews · GB
Verified
Below par
Solicitor never answered the phone. Emails took a week. Had to complain to get any movement.
Date of experience: 31 August 2026
Reply from Collins Palmer LLP
Hi A, apologies. This should not have happened and we have changed how enquiries are handled so it does not happen again.
AI
Aisha
1 review · GB
Verified
Mixed experience
Mostly good. Communication could have been better in the middle bit. Just thought people should know.
Date of experience: 24 August 2026
Reply from Collins Palmer LLP
Hi Aisha, thank you for the review. We have taken your comments on board and are looking at how we can do better.
MK
M Khan
1 review · GB
Verified
Terrible service
booked in for Wednesday, they didnt turn up and didnt ring. Rebooked, same again. Two days wasted.
Date of experience: 28 August 2026
Reply from Collins Palmer LLP
Hi M, we are really sorry about the wait and for not keeping you informed. That is not how we normally work. Please get in touch and we will make it right.
AS
Andy Smith
1 review · GB
Verified
Good overall
Fine, hard to get hold of. Left messages that took days to return. Would probably still use them again though.
Date of experience: 31 August 2026
DH
Dave Hall
1 review · Rotherham
Verified
Poor communication
Booked in for Saturday, they didnt turn up and didnt ring. Rebooked, same again. Two days wasted.
Date of experience: 30 August 2026
Reply from Collins Palmer LLP
Hi Dave, we are really sorry about the wait and for not keeping you informed. That is not how we normally work. Please get in touch and we will make it right.
IB
Ian Baker
1 review · GB
Verified
Proper service
Needed a employment claim sorting quickly. Would use again.
Date of experience: 24 August 2026
JM
Jade Mitchell
6 reviews · Swindon
Verified
Highly recommended
Third time here now. the receptionist was friendly and knew exactly what they were doing. Chased the other side constantly and kept us in the loop. Nice touch with the follow up call. Sorted
Date of experience: 22 August 2026
JH
J Hall
1 review · GB
Verified
Great communication
Had a lease extension with Collins Palmer LLP on Wednesday. Chased the other side constantly and kept us in the loop. Made a stressful thing easy. Told everyone at work about them.
Date of experience: 23 August 2026
GS
Gary Smith
2 reviews · GB
Verified 3 photos
Thank you
Cant fault them. Chased the other side constantly and kept us in the loop. Will be back.
Date of experience: 28 August 2026
JT
Jo Taylor
5 reviews · Cambridge
Verified
Ok
Fine, hard to get hold of. Left messages that took days to return.
Date of experience: 25 August 2026
Reply from Collins Palmer LLP
Hi Jo, thanks for the honest feedback. Sorry it took longer than it should have. Glad it got sorted in the end and thanks for bearing with us.
VP
Vicky Phillips
1 review · GB
Verified
Thank you
First time using Collins Palmer LLP, found them on google. Sorted a messy house purchase with real care. Great stuff.
Date of experience: 26 August 2026
TT
Terry T
1 review · GB
Verified
Really good
Came to the house to do mums will as she could not travel. the paralegal replied to every email within the day. You can tell they actually care. Faultless.
Date of experience: 24 August 2026
TE
Terry
3 reviews · GB
Verified
Excellent service again
Really easy to deal with. Would use again.
Date of experience: 21 August 2026
EL
Ellie
6 reviews · GB
Verified
Lovely people
Really pleased with the remortgage. Proper old fashioned service.
Date of experience: 26 August 2026
VI
Vicky
1 review · Sheffield
Verified
Exactly as described
Sorted a messy remortgage with real care. Sorted a messy remortgage with real care. Would have paid more to be honest. Excellent, thank you.
Date of experience: 24 August 2026
Showing 1 to 20 of 6,391 reviews