DH
Dean Hughes
1 review · GB
Verified
Terrible service
Paid £3,450 for the monthly support contract and it was nowhere near the standard I expected.
Date of experience: 22 August 2026
Cloud IT
Reviews 85•Excellent
4.7
Verified company · Claimed profile since November 2024
Reviews (85)
CS
Chloe Smith
2 reviews · GB
Verified
Fantastic
was dreading sorting the data recovery. Answer the phone within three rings, every time.
Date of experience: 10 August 2026
AS
Ash
5 reviews · GB
Verified
Perfect
Lovely service, will be back. Nice touch with the follow up call.
Date of experience: 6 August 2026
GS
Gemma Shaw
1 review · GB
Verified
Very professional
Compared a few places before going with Cloud IT. Answer the phone within three rings, every time. Proper old fashioned service. Sorted.
Date of experience: 3 August 2026
MA
Maureen
6 reviews · GB
Lovely people
Right, so I needed a laptop repair. Answered my emails within the hour. £1,250 for the laptop repair, fair and no hidden extras. Cheers
Date of experience: 10 August 2026
SD
Sarah D
7 reviews · GB
Verified
Good, minor niggle
Not bad, not great. Middle of the road. The person I dealt with was polite at least!
Date of experience: 19 July 2026
Reply from Cloud IT
Hi Sarah, thanks for the honest feedback. Sorry it took longer than it should have. Glad it got sorted in the end and thanks for bearing with us.
CH
Chloe
4 reviews · GB
Verified
Excellent service again
No complaints at all.
Date of experience: 15 July 2026
JG
Jamie Green
1 review · GB
Verified
Mostly great
Good support, monthly fee has gone up twice this year. Hopefully it was a one off.
Date of experience: 10 July 2026
DT
Dave Turner
9 reviews · GB
Verified
Spot on
Does what it says on the tin. Would have paid more to be honest
Date of experience: 4 July 2026
BE
Becky
1 review · GB
Verified
Quick and easy
Fast, friendly and fairly priced. What more do you want.
Date of experience: 7 July 2026
LC
Lee C
1 review · GB
Verified
Really pleased
Right, so I needed a data recovery. Answered my emails within the hour. Proper old fashioned service.
Date of experience: 8 June 2026
PA
Pam
5 reviews · GB
Quick and easy
Answer the phone within three rings, every time. £130 for the laptop repair, fair and no hidden extras. Job done
Date of experience: 10 May 2026
CH
Callum Harris
1 review · GB
Verified
Ok overall
Fine, would give 5 stars if the office network had been ready when they said. Would probably still use them again though.
Date of experience: 14 May 2026
Reply from Cloud IT
Hi Callum, thank you for the review. We have taken your comments on board and are looking at how we can do better.
SA
Sandra
1 review · Wigan
Verified 1 photo
Will use again
£110 well spent. Even sorted a small extra thing for free.
Date of experience: 28 April 2026
KH
Karen Holmes
1 review · GB
Verified
Superb
Quick review because they deserve it. the engineer fixed it remotely in 20 minutes. They rang the next day to check everything was ok. Cant recommend them enough.
Date of experience: 23 April 2026
KK
Ken K
9 reviews · Maidstone
Verified
Top marks
Sorted a ransomware scare and got us back up the same day. Nothing was too much trouble. Price was £65 which was less than I had been quoted elsewhere. Cant recommend them enough.
Date of experience: 16 April 2026
Reply from Cloud IT
Cheers Ken! Lovely to hear. Thanks for choosing us.
GB
Gary Begum
3 reviews · GB
Verified
First class
Right, so I needed a office network. Price was £220 which was less than I had been quoted elsewhere. Nothing was too much trouble. Thanks again
Date of experience: 16 April 2026
LO
Louise
1 review · GB
Verified
Really pleased
Used Cloud IT twice now and both times spot on. Text to confirm the day before.
Date of experience: 4 April 2026
LH
Liam H
9 reviews · GB
Verified
Painless
£2,700 for the email migration, fair and no hidden extras. Exactly what I asked for, nothing more nothing less. Will be back.
Date of experience: 27 March 2026
HA
Hannah
7 reviews · GB
First class
Was dreading sorting the monthly support contract. No pressure, no upselling, just good honest service. Turned up when they said they would. Would have paid more to be honest. Recommend to anyone.
Date of experience: 13 March 2026
Showing 1 to 20 of 85 reviews