Verified company · Claimed profile since December 2025
Karen
1 review · GB
Good price on the shop insurance, renewal jumped a lot the second year though.
Date of experience: 2 September 2026
Reply from Cheltenham Insurance Brokers
Thanks Karen. Sorry about the delay getting back to you, we have taken on extra staff since then. Pleased you were happy overall.
D Hall
1 review · GB
Really pleased with the home insurance renewal. Would have paid more to be honest.
Date of experience: 28 August 2026
Paul Hughes
6 reviews · GB
Renewal went up £1,050 with no explanation. Found the same cover elsewhere for far less.
Date of experience: 30 August 2026
Reply from Cheltenham Insurance Brokers
Hi Paul, apologies. We have reviewed the quote and the final bill and would like to talk it through with you.
Nicola Patel
1 review · GB
Service was fine, price was a bit higher than expected at £890. The person I dealt with was polite at least
Date of experience: 31 August 2026
Reply from Cheltenham Insurance Brokers
Hi Nicola, thank you for the review. We have taken your comments on board and are looking at how we can do better.
Emma
1 review · GB
Just wanted to say thank you. Got cover for a tricky landlord policy nobody else would touch. No pressure, no upselling, just good honest service. Top company.
Date of experience: 25 August 2026
Raj
5 reviews · Colchester
First class insurance broker.
Date of experience: 27 August 2026
Michelle
2 reviews · GB
Wasnt expecting much for £940 but wow. Documents emailed within ten minutes. Got cover for a tricky travel insurance nobody else would touch. Great stuff.
Date of experience: 1 September 2026
Louise Rees
1 review · GB
Was a bit nervous about the shop insurance to be honest. Got cover for a tricky shop insurance nobody else would touch. Got cover for a tricky shop insurance nobody else would touch. Top company!
Date of experience: 27 August 2026
Helen
1 review · GB
Cannot fault Cheltenham Insurance Brokers.
Date of experience: 30 August 2026
Tom T
1 review · GB
used them for a shop insurance and then again for another one. Price was £500 which was less than I had been quoted elsewhere. the claims team rang me before renewal instead of just auto renewing at a higher price. Recommend to anyone.
Date of experience: 1 September 2026
Karen Green
1 review · Ipswich
Very good service and a decent price. Recommended.
Date of experience: 27 August 2026
T Wood
1 review · GB
Helpful staff, took a while to get the documents through. Update: they did get back to me in the end.
Date of experience: 1 September 2026
Wayne Bell
9 reviews · Rotherham
Explained the difference between the policies properly. Price was £2,500 which was less than I had been quoted elsewhere. Same person every time I ring, no call centre. Thanks again.
Date of experience: 25 August 2026
Reply from Cheltenham Insurance Brokers
Thanks Wayne, really appreciate you taking the time to leave this. Glad we could help with the landlord policy.
Jan Smith
1 review · GB
Wasnt expecting much for £880 but wow. Turned up when they said they would. 5 stars from me.
Date of experience: 29 August 2026
S Patel
1 review · GB
Was dreading sorting the van insurance. Even the kids were made welcome. Highly recommended.
Date of experience: 26 August 2026
Jenny F
1 review · Cheltenham
Just wanted to say thank you. Went above and beyond really. Everything was explained properly without any jargon. Cant recommend them enough.
Date of experience: 31 August 2026
Nicola
3 reviews · Middlesbrough
Put the wrong address on the policy, insurer nearly refused my claim because of it.
Date of experience: 28 August 2026
Reply from Cheltenham Insurance Brokers
Hi Nicola, we are sorry about the mix up. That was our error and we have refunded you in full. Thank you for your patience.
Priya P
2 reviews · GB
Cannot fault Cheltenham Insurance Brokers.
Date of experience: 1 September 2026
P Clark
6 reviews · GB
Saved me £1,800 a year on the classic car policy against the comparison sites. Exactly what I asked for, nothing more nothing less. Proper service
Date of experience: 31 August 2026
Reply from Cheltenham Insurance Brokers
Thanks P, really appreciate you taking the time to leave this. Glad we could help with the classic car policy.
Amy
4 reviews · GB
the advisor rang me before renewal instead of just auto renewing at a higher price. Communication was spot on the whole way through. Really impressed.
Date of experience: 28 August 2026
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