HE
Helen
1 review · GB
Verified 3 photos
Really pleased
Cannot fault Cheltenham Insurance Brokers.
Date of experience: 30 August 2026
Cheltenham Insurance Brokers
Reviews 6,298•Excellent
4.7
Verified company · Claimed profile since December 2025
Reviews (6,298)
LR
Louise Rees
1 review · GB
Verified
Cant fault them
Was a bit nervous about the shop insurance to be honest. Got cover for a tricky shop insurance nobody else would touch. Got cover for a tricky shop insurance nobody else would touch. Top company!
Date of experience: 27 August 2026
MI
Michelle
2 reviews · GB
Verified
Fantastic
Wasnt expecting much for £940 but wow. Documents emailed within ten minutes. Got cover for a tricky travel insurance nobody else would touch. Great stuff.
Date of experience: 1 September 2026
RA
Raj
5 reviews · Colchester
Painless
First class insurance broker.
Date of experience: 27 August 2026
EM
Emma
1 review · GB
Verified
Highly recommended
Just wanted to say thank you. Got cover for a tricky landlord policy nobody else would touch. No pressure, no upselling, just good honest service. Top company.
Date of experience: 25 August 2026
NP
Nicola Patel
1 review · GB
Verified
Slow but got there
Service was fine, price was a bit higher than expected at £890. The person I dealt with was polite at least
Date of experience: 31 August 2026
Reply from Cheltenham Insurance Brokers
Hi Nicola, thank you for the review. We have taken your comments on board and are looking at how we can do better.
PH
Paul Hughes
6 reviews · GB
Verified
Let down
Renewal went up £1,050 with no explanation. Found the same cover elsewhere for far less.
Date of experience: 30 August 2026
Reply from Cheltenham Insurance Brokers
Hi Paul, apologies. We have reviewed the quote and the final bill and would like to talk it through with you.
DH
D Hall
1 review · GB
Verified
Superb
Really pleased with the home insurance renewal. Would have paid more to be honest.
Date of experience: 28 August 2026
KA
Karen
1 review · GB
Verified
Good but slow
Good price on the shop insurance, renewal jumped a lot the second year though.
Date of experience: 2 September 2026
Reply from Cheltenham Insurance Brokers
Thanks Karen. Sorry about the delay getting back to you, we have taken on extra staff since then. Pleased you were happy overall.
JO
Jan O
1 review · GB
Great communication
Absolutely brilliant from start to finish. Handled my claim start to finish, I barely had to do anything. Saved me £1,400 a year on the travel insurance against the comparison sites.
Date of experience: 25 August 2026
KB
Kevin Bell
10 reviews · GB
Verified 3 photos
Do not use
Paid £1,200 for the business insurance and it was nowhere near the standard I expected.
Date of experience: 28 August 2026
Reply from Cheltenham Insurance Brokers
Hi Kevin, we are sorry to hear this. Please contact us with the details and we will put it right or refund you.
OW
Owen
10 reviews · GB
Verified
Very happy
Used Cheltenham Insurance Brokers twice now and both times spot on. Even my dad was impressed and he is never impressed.
Date of experience: 28 August 2026
NE
Neil
1 review · GB
Verified
Excellent
Had a shop insurance done just before Christmas. Price was £320 which was less than I had been quoted elsewhere. Exactly what I asked for, nothing more nothing less. Highly recommended.
Date of experience: 29 August 2026
MK
Mo Kaur
1 review · GB
Nearly perfect
Fine, hard to get through on the phone at lunchtime. Price was fair which is why I didnt make more of a fuss
Date of experience: 29 August 2026
AM
Amy
4 reviews · GB
Verified
Faultless
the advisor rang me before renewal instead of just auto renewing at a higher price. Communication was spot on the whole way through. Really impressed.
Date of experience: 28 August 2026
PC
P Clark
6 reviews · GB
Verified
Really good
Saved me £1,800 a year on the classic car policy against the comparison sites. Exactly what I asked for, nothing more nothing less. Proper service
Date of experience: 31 August 2026
Reply from Cheltenham Insurance Brokers
Thanks P, really appreciate you taking the time to leave this. Glad we could help with the classic car policy.
PP
Priya P
2 reviews · GB
Verified
Very happy
Cannot fault Cheltenham Insurance Brokers.
Date of experience: 1 September 2026
NI
Nicola
3 reviews · Middlesbrough
Verified
Disappointed
Put the wrong address on the policy, insurer nearly refused my claim because of it.
Date of experience: 28 August 2026
Reply from Cheltenham Insurance Brokers
Hi Nicola, we are sorry about the mix up. That was our error and we have refunded you in full. Thank you for your patience.
JF
Jenny F
1 review · Cheltenham
Verified
Perfect
Just wanted to say thank you. Went above and beyond really. Everything was explained properly without any jargon. Cant recommend them enough.
Date of experience: 31 August 2026
SP
S Patel
1 review · GB
Verified
Quick and easy
Was dreading sorting the van insurance. Even the kids were made welcome. Highly recommended.
Date of experience: 26 August 2026
Showing 1 to 20 of 6,298 reviews