RG
Rachel Griffiths
6 reviews · GB
Verified
Excellent
Recommended by a friend and glad I listened. Answered my emails within the hour. Proper service.
Date of experience: 25 August 2026
Bright Optical
Reviews 724•Excellent
4.6
Verified company · Claimed profile since April 2025
Reviews (724)
RA
Ryan A
3 reviews · GB
Could be better
Test was fine but the prescription needed adjusting, second pair was right. Would probably still use them again though.
Date of experience: 31 August 2026
Reply from Bright Optical
Thanks Ryan. Sorry about the delay getting back to you, we have taken on extra staff since then. Pleased you were happy overall.
JC
Julie C
1 review · GB
Verified
Brilliant service
Wasnt expecting much for £45 but wow. the lady on the front desk spent ages helping me choose frames that actually suit me. They rang the next day to check everything was ok
Date of experience: 26 August 2026
BM
Becky M
1 review · GB
Verified
Helpful staff
Lovely service, will be back.
Date of experience: 26 August 2026
PH
Paul Hill
1 review · GB
Verified
No fuss
Cant fault them. No pressure, no upselling, just good honest service. Kids loved it, made it fun for them. Wouldnt go anywhere else now.
Date of experience: 21 August 2026
SH
Sophie Hill
1 review · GB
Verified
Top marks
Used Bright Optical twice now and both times spot on. Nice touch with the follow up call.
Date of experience: 21 August 2026
SP
Stuart Parker
5 reviews · GB
Would use again
Good test, frames took longer than promised. Two weeks became four.
Date of experience: 25 August 2026
JC
Jenny Carter
1 review · Stoke
Verified 2 photos
Excellent service again
Used Bright Optical for a reading glasses last month. They rang the next day to check everything was ok. Paid £460 for reading glasses, cheaper than the chains. Highly recommended.
Date of experience: 19 August 2026
TH
Terry H
1 review · GB
Good, minor niggle
Ok. Did what I needed. Nothing special either way.
Date of experience: 21 August 2026
Reply from Bright Optical
Thanks Terry. Sorry about the delay getting back to you, we have taken on extra staff since then. Pleased you were happy overall.
CO
Connor
1 review · GB
Verified
Good service
Decent, a couple of things were missed first time round but they came back to sort it.
Date of experience: 19 August 2026
LS
Leon S
1 review · GB
Verified
Exactly as described
Just wanted to say thank you. Very happy.
Date of experience: 22 August 2026
ST
Steve
4 reviews · Northampton
Verified
First class
Popped in on the off chance on Tuesday. They rang the next day to check everything was ok. Price was £510 which was less than I had been quoted elsewhere. Proper service.
Date of experience: 15 August 2026
KI
Kirsty
5 reviews · GB
Verified
Brilliant
Kids loved it, made it fun for them. Kids loved it, made it fun for them. Glasses were ready in three days not two weeks. Very happy.
Date of experience: 15 August 2026
CM
Claire Moore
1 review · GB
Verified
Good overall
Good test, frames took longer than promised. Two weeks became four.
Date of experience: 20 August 2026
Reply from Bright Optical
Hi Claire, thanks for the honest feedback. Sorry it took longer than it should have. Glad it got sorted in the end and thanks for bearing with us.
FA
Fatima
1 review · GB
Verified
Helpful staff
Third time here now. They rang the next day to check everything was ok. Really impressed.
Date of experience: 16 August 2026
SU
Sue
1 review · GB
Verified
Excellent service again
the optometrist spent ages helping me choose frames that actually suit me. Price was £230 which was less than I had been quoted elsewhere.
Date of experience: 15 August 2026
Reply from Bright Optical
Thanks Sue, that has made our day.
JT
Jan T
4 reviews · GB
Verified
Top marks
Popped in on the off chance on Friday. Glasses were ready in three days not two weeks. the dispensing optician was friendly and knew exactly what they were doing!
Date of experience: 18 August 2026
JO
Jo
10 reviews · GB
Verified
Great service
Quick and easy, thanks.
Date of experience: 17 August 2026
PJ
Pam Jackson
1 review · Edinburgh
Verified
Very professional
Recommended by a friend and glad I listened. Kids loved it, made it fun for them. Exactly what I asked for, nothing more nothing less. Never felt rushed. Highly recommended.
Date of experience: 13 August 2026
KR
Kirsty R
1 review · GB
Verified
Exactly as described
Really pleased with Bright Optical. Turned up when they said they would.
Date of experience: 15 August 2026
Showing 1 to 20 of 724 reviews