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Cleaning Company in Sunderland
BDBright DomesticServices

Bright Domestic Services

Reviews 609Excellent
4.6

Verified company · Claimed profile since December 2022

Reviews (609)

WA

Wayne

1 review · GB

Verified

5 stars

Needed a end of tenancy clean sorting quickly. Did things I would never think of, like the tops of the doors. Cheers!

Date of experience: 1 September 2026

TP

T Patel

8 reviews · GB

Verified

Excellent service again

Top service. Oven looks brand new, I had given up on it. Trustworthy, happy to leave them a key. Been telling everyone about them. 10/10.

Date of experience: 2 September 2026

KE

Kevin

1 review · GB

Ok overall

Decent, cleaner changes a lot so standards vary.

Date of experience: 31 August 2026

Reply from Bright Domestic Services

Thanks Kevin. Sorry about the delay getting back to you, we have taken on extra staff since then. Pleased you were happy overall.

JO

Josh

1 review · GB

Verified

Top company

Did things I would never think of, like the tops of the doors. Turned up when they said they would. Everything was explained properly without any jargon. Nice touch with the follow up call. Told everyone at work about them.

Date of experience: 27 August 2026

SE

Steve Edwards

1 review · GB

Verified

Could be better

Good clean, missed a few bits under the beds. Came back to sort it.

Date of experience: 17 August 2026

MJ

Matt Johnson

1 review · GB

Verified

Not bad

Good clean, missed a few bits under the beds. Came back to sort it. Just thought people should know.

Date of experience: 19 August 2026

Reply from Bright Domestic Services

Hi Matt, apologies for the mix up. Thanks for letting us put it right.

LS

Lisa Shaw

1 review · GB

Verified

Would recommend

First class cleaning company. Proper old fashioned service.

Date of experience: 20 August 2026

CJ

Craig Johnson

7 reviews · GB

Verified 3 photos

Great communication

Oven looks brand new, I had given up on it. You can tell they actually care. Quick, tidy and polite. Cheers.

Date of experience: 12 August 2026

TW

Tracy White

1 review · GB

Verified

Top marks

wasnt expecting much for £420 but wow. Even the kids were made welcome. Parking was easy too. Sorted!

Date of experience: 11 August 2026

VI

Vicky

4 reviews · GB

Verified

No fuss

Second time using Bright Domestic Services, first was a couple of years ago. Did things I would never think of, like the tops of the doors.

Date of experience: 11 August 2026

PA

Pam

1 review · GB

Verified

Highly recommended

Cant fault them. Everything was explained properly without any jargon. Highly recommended.

Date of experience: 7 August 2026

LI

Lisa

2 reviews · GB

Verified

Decent

Reliable, £55 is a bit steep for two hours. Might have been unlucky.

Date of experience: 3 August 2026

Reply from Bright Domestic Services

Hi Lisa, thank you for the review. We have taken your comments on board and are looking at how we can do better.

TI

Tina

8 reviews · GB

Verified

Good overall

Good clean, missed a few bits under the beds. Came back to sort it. Hopefully it was a one off.

Date of experience: 31 July 2026

CR

Craig

2 reviews · GB

Verified

Very professional

Needed a window clean sorting quickly. Trustworthy, happy to leave them a key. the office was friendly and knew exactly what they were doing. Job done.

Date of experience: 29 July 2026

SP

Stacey Phillips

6 reviews · GB

Verified

Lovely people

Oven looks brand new, I had given up on it. Nothing was too much trouble. Proper service.

Date of experience: 4 August 2026

JT

Jan T

10 reviews · GB

Verified 2 photos

Slow refund

No show twice. No call. Had to do the end of tenancy clean myself the night before.

Date of experience: 4 August 2026

JM

Jo M

1 review · GB

Verified

Disappointed

Emailed three times and rang twice about the carpet clean. Not one reply. Gave up and went elsewhere.

Date of experience: 29 July 2026

Reply from Bright Domestic Services

Hi Jo, apologies. This should not have happened and we have changed how enquiries are handled so it does not happen again.

AE

Adam Evans

4 reviews · GB

Verified

Helpful staff

Wasnt expecting much for £80 but wow. Everything was explained properly without any jargon. Did things I would never think of, like the tops of the doors. Great stuff.

Date of experience: 26 July 2026

RE

Raj Evans

10 reviews · Leicester

Verified

Faultless

Second time using Bright Domestic Services, first was a couple of years ago. Did things I would never think of, like the tops of the doors. 5 stars from me.

Date of experience: 27 July 2026

HW

Hannah Wright

4 reviews · GB

Verified

Really pleased

Did things I would never think of, like the tops of the doors. Same cleaner every week, she is brilliant. Very happy.

Date of experience: 25 July 2026

Showing 1 to 20 of 609 reviews