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Florist in Cardiff
BENNETT FLOWERS

Bennett Flowers

Reviews 298Bad
1.8

Verified company · Claimed profile since December 2023

Reviews (298)

OM

Owen Mitchell

1 review · GB

Verified

Waste of money

Got my booking wrong, then got it wrong again when they fixed it.

Date of experience: 1 September 2026

AH

Aaron Holmes

1 review · Wrexham

Verified

Awful

Booked in for Wednesday, they didnt turn up and didnt ring. Rebooked, same again. Two days wasted.

Date of experience: 23 August 2026

TI

Tina

3 reviews · GB

Verified

Rude and unhelpful

sympathy flowers arrived half dead. Roses brown at the edges. For £55 that is not on.

Date of experience: 26 August 2026

BT

Bethan T

1 review · GB

Verified

Took a while

the owner was helpful. The rest of the process was a bit slow. The person I dealt with was polite at least.

Date of experience: 21 August 2026

NE

Neil

1 review · GB

Verified

Never again

Got my booking wrong, then got it wrong again when they fixed it.

Date of experience: 14 August 2026

Reply from Bennett Flowers

Hi Neil, we are sorry about the mix up. That was our error and we have refunded you in full. Thank you for your patience.

DE

Debbie

1 review · Durham

Verified

Not impressed

Promised a refund for the wilted flowers. Never came.

Date of experience: 8 August 2026

BE

Ben

2 reviews · GB

Verified

Rude and unhelpful

Promised a refund for the wilted flowers. Never came.

Date of experience: 1 August 2026

SA

Sam

1 review · GB

Verified

Avoid

sympathy flowers arrived half dead. Roses brown at the edges. For £290 that is not on.

Date of experience: 31 July 2026

BR

Bethan R

6 reviews · GB

Verified

5 stars

Was dreading sorting the sympathy flowers. the girl in the shop was friendly and knew exactly what they were doing. Even my dad was impressed and he is never impressed.

Date of experience: 28 July 2026

GD

Gavin D

1 review · GB

Verified

Not great

Quoted one price on the phone, charged a lot more on the day. Should have got it in writing.

Date of experience: 31 July 2026

IA

Ian

1 review · GB

Verified

Shocking

Promised a refund of £60 weeks ago. Every time I chase its another five working days.

Date of experience: 26 July 2026

JC

Jamie Clarke

4 reviews · GB

Verified

Average

Service was fine, price was a bit higher than expected at £390. Would probably still use them again though.

Date of experience: 23 July 2026

SU

Sue

1 review · GB

Verified

Awful

birthday bouquet arrived half dead. Roses brown at the edges. For £140 that is not on

Date of experience: 28 July 2026

AD

Adam

1 review · GB

Waste of money

Promised a refund for the wilted flowers. Never came.

Date of experience: 28 July 2026

GJ

Gemma Johnson

10 reviews · GB

Verified

Good but slow

Lovely flowers, delivery was later in the day than hoped. The person I dealt with was polite at least

Date of experience: 27 July 2026

KC

K Clarke

1 review · GB

Verified

Really pleased

Flowers lasted nearly two weeks. £340 and worth every penny. Highly recommended.

Date of experience: 22 July 2026

CC

Claire Cox

1 review · GB

Verified

Do not use

Promised a refund for the wilted flowers. Never came.

Date of experience: 25 July 2026

LW

Lisa W

1 review · GB

Verified

Shocking

hand tied bouquet arrived half dead. Roses brown at the edges. For £190 that is not on.

Date of experience: 20 July 2026

CH

Chloe

1 review · GB

Verified

Waste of money

wedding flowers arrived half dead. Roses brown at the edges. For £820 that is not on.

Date of experience: 16 July 2026

Reply from Bennett Flowers

Hi Chloe, this is not the standard we aim for and we apologise. We would like the chance to sort it, please get in touch.

AR

A Richardson

1 review · GB

Verified

Shocking

Promised a refund for the wilted flowers. Never came.

Date of experience: 10 July 2026

Showing 1 to 20 of 298 reviews