JO
Jan Owen
1 review · GB
Verified
Spot on
She said yes. The watch battery was exactly what she had hinted at. Made a stressful thing easy. Job done.
Date of experience: 26 June 2026
Begum the Jeweller
Reviews 32•Excellent
4.6
Verified company · Claimed profile since March 2022
Reviews (32)
SC
S Cox
8 reviews · Sunderland
Verified
Will use again
Used them for a bespoke pendant and then again for another one. Fitted us in at short notice. Watch back from repair in a week and running perfectly. Told everyone at work about them.
Date of experience: 2 June 2026
Reply from Begum the Jeweller
Thank you S, we will pass this on to the team.
AL
Alan
1 review · Colchester
Verified
Brilliant service
Booked in for a bespoke pendant after a bad experience elsewhere. She said yes. The bespoke pendant was exactly what she had hinted at. She said yes. The bespoke pendant was exactly what she had hinted at. Sorted!
Date of experience: 1 May 2026
JW
J Ward
5 reviews · GB
Verified
No fuss
the staff made a bespoke piece from my late mums rings, cried when I saw it. Resized my ring in an hour while I waited. Excellent, thank you
Date of experience: 22 April 2026
DA
Danny
7 reviews · GB
Verified 2 photos
Highly recommended
Cant fault them. Price was £4,950 which was less than I had been quoted elsewhere. Never felt rushed. Faultless.
Date of experience: 11 April 2026
AM
Andy Morgan
1 review · GB
Verified
Proper service
Good comms, quick, sorted. Thanks.
Date of experience: 7 March 2026
GL
Gary Lewis
1 review · GB
Verified 2 photos
Excellent service again
Ten out of ten.
Date of experience: 4 March 2026
GR
Gavin Roberts
8 reviews · GB
Verified 1 photo
Friendly and helpful
Top service. Price was £730 which was less than I had been quoted elsewhere. 10/10.
Date of experience: 11 November 2025
EL
Ellie
1 review · Brighton
Verified
Not great
Quoted £25 for a resize, charged double. Would not budge.
Date of experience: 25 August 2025
Reply from Begum the Jeweller
Hi Ellie, apologies. We have reviewed the quote and the final bill and would like to talk it through with you.
ST
Sophie T
1 review · GB
Verified
Really pleased
Really pleased with Begum the Jeweller. Clean and check for free every year. 10/10
Date of experience: 8 July 2025
PW
P Ward
9 reviews · Gloucester
Verified
Mostly great
Good service, pricier than online but you get the personal touch.
Date of experience: 29 June 2025
JH
Josh H
1 review · GB
Verified
No fuss
the owner made a bespoke piece from my late mums rings, cried when I saw it. Everything was explained properly without any jargon. Sorted.
Date of experience: 23 June 2025
MS
Megan Shaw
1 review · GB
Verified
Top company
the staff made a bespoke piece from my late mums rings, cried when I saw it. They rang the next day to check everything was ok. Turned up when they said they would. Faultless.
Date of experience: 28 May 2025
JO
Jo
4 reviews · GB
Verified
Great service
Rang up on Wednesday morning about a bespoke pendant. They rang the next day to check everything was ok.
Date of experience: 31 May 2025
MA
Maureen
1 review · GB
Verified
Excellent
Excellent from start to finish.
Date of experience: 15 April 2025
KL
Kate Lewis
8 reviews · GB
Verified
Painless
Lovely service, will be back. Nice touch with the follow up call.
Date of experience: 28 February 2025
MR
Maureen Richardson
6 reviews · GB
Verified
Quick and easy
Lovely people, no messing about.
Date of experience: 9 January 2025
AH
Aaron Hill
1 review · GB
Verified
Brilliant service
Used Begum the Jeweller for a engagement ring last month. No pressure, no upselling, just good honest service. Even sorted a small extra thing for free.
Date of experience: 1 July 2024
GA
Gavin
1 review · GB
Verified
Will use again
Lovely people, no messing about.
Date of experience: 27 March 2024
CB
Craig Bell
3 reviews · Slough
Verified
Never again
Emailed three times and rang twice about the watch repair. Not one reply. Gave up and went elsewhere.
Date of experience: 1 January 2024
Reply from Begum the Jeweller
Hi Craig, we are sorry your messages were not answered. We have had problems with our phones which are now fixed. Please email us directly and we will call you back the same day.
Showing 1 to 20 of 32 reviews