DW
Dean W
10 reviews · GB
Verified 3 photos
Cheers
Spot on. Exactly as described!
Date of experience: 31 August 2026
Beacon IT
Reviews 403•Excellent
4.8
Verified company · Claimed profile since February 2021
Reviews (403)
RC
Rob Cooper
4 reviews · Ipswich
Verified
Fantastic
Was a bit nervous about the virus removal to be honest. Answered my emails within the hour. Went above and beyond really. Cheaper than the big names by miles. Very happy.
Date of experience: 31 August 2026
NW
Nicola White
4 reviews · Plymouth
Verified 2 photos
Excellent
Third time here now. Sorted a ransomware scare and got us back up the same day. Thanks again.
Date of experience: 27 August 2026
LU
Lucy
2 reviews · GB
Verified
Would recommend
Third time here now. They rang the next day to check everything was ok. 10/10.
Date of experience: 28 August 2026
Reply from Beacon IT
Thanks Lucy, that has made our day.
SC
Sarah Clarke
1 review · GB
Verified
Really pleased
the helpdesk fixed it remotely in 20 minutes. Migrated 30 mailboxes over a weekend with zero downtime. Would use again.
Date of experience: 24 August 2026
SW
S Ward
9 reviews · GB
Verified
5 stars
Booked in for a laptop repair after a bad experience elsewhere. They rang the next day to check everything was ok. Really impressed.
Date of experience: 19 August 2026
HO
Helen Owen
4 reviews · GB
Verified
Would recommend
Quick and easy, thanks
Date of experience: 5 August 2026
AI
Aisha
6 reviews · Bristol
Verified
Brilliant service
Wasnt expecting much for £470 but wow. Answer the phone within three rings, every time. Very happy.
Date of experience: 7 August 2026
Reply from Beacon IT
Thank you for the kind words Aisha. Recommendations like this mean a lot to a small IT support company.
LO
Louise
1 review · GB
Verified
Exactly as described
First time using Beacon IT, found them on google. £140 for the Microsoft 365 set up, fair and no hidden extras.
Date of experience: 3 August 2026
CC
Carl C
1 review · GB
Verified
Proper service
Recovered every photo from a dead hard drive I thought was gone. Thanks the helpdesk!
Date of experience: 2 August 2026
Reply from Beacon IT
Thank you for the kind words Carl. Recommendations like this mean a lot to a small IT support company.
NO
N Owen
1 review · GB
Faultless
Recommended by a friend and glad I listened. Sorted a ransomware scare and got us back up the same day.
Date of experience: 27 July 2026
KP
Karen Parker
1 review · GB
Verified
Mostly great
Competent, response times are slower than the contract says. Would probably still use them again though.
Date of experience: 25 July 2026
PP
Paul Phillips
8 reviews · Enfield
Verified
Thank you
Used Beacon IT twice now and both times spot on. Been telling everyone about them.
Date of experience: 22 July 2026
NK
Nadia King
1 review · GB
Verified
Lovely people
Good comms, quick, sorted. Thanks.
Date of experience: 21 July 2026
NW
N Walker
1 review · GB
Verified
5 stars
Great service, would recommend Beacon IT to anyone. Even my dad was impressed and he is never impressed.
Date of experience: 20 July 2026
FC
Fatima C
1 review · GB
Top marks
Second time using Beacon IT, first was a couple of years ago. They rang the next day to check everything was ok. No pressure, no upselling, just good honest service. Proper old fashioned service. Really impressed.
Date of experience: 23 July 2026
PJ
Pete Jones
1 review · Newcastle
Verified 3 photos
Really good
Needed a laptop repair sorting quickly. Turned up when they said they would. Recommend to anyone.
Date of experience: 19 July 2026
SA
Sam
8 reviews · GB
Verified
Very happy
Recovered every photo from a dead hard drive I thought was gone. Sorted a ransomware scare and got us back up the same day. Highly recommended.
Date of experience: 14 July 2026
IG
Imran G
1 review · GB
Verified
Really pleased
Just wanted to say thank you. Everything was explained properly without any jargon. Recovered every photo from a dead hard drive I thought was gone. Thanks again.
Date of experience: 7 July 2026
TR
Tracy
2 reviews · GB
Verified
Happy enough
Mostly good. Communication could have been better in the middle bit.
Date of experience: 28 June 2026
Showing 1 to 20 of 403 reviews