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Insurance Broker in Swindon
BEACONINSURANCE

Beacon Insurance

Reviews 24Excellent
4.4

Verified company · Claimed profile since June 2021

Reviews (24)

MB

Mark B

1 review · GB

Verified

Top company

Quick review because they deserve it. Same person every time I ring, no call centre. Never felt rushed. Faultless.

Date of experience: 9 August 2026

KE

Kwame Edwards

1 review · Middlesbrough

Verified

Faultless

Local insurance broker and proud to support them. the lady who set it up rang me before renewal instead of just auto renewing at a higher price. Job done.

Date of experience: 13 January 2026

BA

Barry

1 review · GB

Painless

Handled my claim start to finish, I barely had to do anything. Answered my emails within the hour. Same person every time I ring, no call centre. Highly recommended.

Date of experience: 27 November 2025

DH

Donna Hall

1 review · GB

Verified

First class

Rang up on Wednesday morning about a travel insurance. Cheaper than the big names by miles. Very happy.

Date of experience: 15 November 2025

CH

Chloe

10 reviews · GB

Verified

Would recommend

Got cover for a tricky shop insurance nobody else would touch. Same person every time I ring, no call centre. No pressure, no upselling, just good honest service. Job done.

Date of experience: 18 August 2025

HW

H Wright

1 review · GB

Verified

Poor communication

Got my booking wrong, then got it wrong again when they fixed it.

Date of experience: 22 August 2025

JA

Jan

3 reviews · GB

Verified

Decent

Helpful staff, took a while to get the documents through.

Date of experience: 20 June 2025

Reply from Beacon Insurance

Hi Jan, apologies for the mix up. Thanks for letting us put it right.

JJ

Jamie Jones

1 review · GB

Verified

Top marks

Right, so I needed a van insurance. They rang the next day to check everything was ok. No pressure, no upselling, just good honest service. Will be back.

Date of experience: 5 April 2025

Reply from Beacon Insurance

Thank you for the kind words Jamie. Recommendations like this mean a lot to a small insurance broker.

MM

Megan Marshall

4 reviews · GB

Verified

Spot on

Top service. Went above and beyond really. Excellent, thank you.

Date of experience: 5 March 2025

ST

Stuart

1 review · GB

Verified

Average

Decent, a couple of things were missed first time round but they came back to sort it.

Date of experience: 24 December 2024

PA

Pam

3 reviews · GB

Verified

Would recommend

Booked in for a van insurance after a bad experience elsewhere. Documents emailed within ten minutes. Very happy.

Date of experience: 28 November 2024

BA

Barry

10 reviews · GB

Verified

Rude and unhelpful

Claim has been going on for four months. Nobody rings back. Have to chase every single time.

Date of experience: 10 October 2024

Reply from Beacon Insurance

Hi Barry, apologies. This should not have happened and we have changed how enquiries are handled so it does not happen again.

LE

Leon

7 reviews · GB

Verified

Nearly perfect

Ok. Did what I needed. Nothing special either way. Might have been unlucky.

Date of experience: 27 July 2024

JA

Jason

1 review · GB

Verified

Fine

Fine, would give 5 stars if the classic car policy had been ready when they said.

Date of experience: 7 March 2024

GS

Graham Shaw

7 reviews · Huddersfield

Verified

Great service

Honest review, nobody asked me to write this. Explained the difference between the policies properly. Handled my claim start to finish, I barely had to do anything. Very happy.

Date of experience: 9 November 2023

KE

Ken

1 review · GB

Verified

Really pleased

Lovely people, no messing about. Text to confirm the day before.

Date of experience: 28 July 2023

JE

Jenny

1 review · GB

Verified

Great service

Recommended by a friend and glad I listened. You can tell they actually care. Handled my claim start to finish, I barely had to do anything. Would use again

Date of experience: 9 May 2023

MW

Maureen Wood

1 review · GB

Verified

Job done

recommended by a friend and glad I listened. Faultless.

Date of experience: 9 March 2023

PA

Pam

1 review · GB

Verified 3 photos

Brilliant service

Got cover for a tricky landlord policy nobody else would touch. Documents emailed within ten minutes. Told everyone at work about them.

Date of experience: 26 February 2023

MS

Megan Smith

9 reviews · GB

Verified

Top marks

Been meaning to write this for a while. No pressure, no upselling, just good honest service. Never felt rushed. Brilliant service.

Date of experience: 19 May 2022

Showing 1 to 20 of 24 reviews