JL
Jason L
1 review · GB
Verified
Quick and easy
Family have used Bath Furniture Company for years. Communication was spot on the whole way through. Even the kids were made welcome. Job done.
Date of experience: 30 August 2026
Bath Furniture Company
Reviews 797•Excellent
4.6
Verified company · Claimed profile since December 2023
Reviews (797)
RO
Rob
1 review · GB
Verified
Great value
Took all the packaging away. Fabric samples posted out free before we ordered. Thanks again.
Date of experience: 26 August 2026
AP
Andy Patel
1 review · GB
Verified
Perfect
Family have used Bath Furniture Company for years. Fabric samples posted out free before we ordered.
Date of experience: 24 August 2026
LB
Lisa Brown
6 reviews · GB
Verified
Painless
Local furniture retailer and proud to support them. Quality is far better than the big online places for the same £980. Very happy.
Date of experience: 26 August 2026
KB
Ken B
3 reviews · GB
Verified
Decent
Good quality. Delivery guys were a bit rough with the door frame. Might have been unlucky.
Date of experience: 25 August 2026
Reply from Bath Furniture Company
Hi Ken, thanks for the honest feedback. Sorry it took longer than it should have. Glad it got sorted in the end and thanks for bearing with us.
MT
Matt Turner
1 review · GB
Verified
Would use again
Ok. Did what I needed. Nothing special either way.
Date of experience: 26 August 2026
ST
Stacey
1 review · Southampton
Verified
Really pleased
Had a coffee table done just before Christmas. Fitted us in at short notice. Small scratch on delivery, they sent a new panel within days. Text to confirm the day before. Brilliant service!
Date of experience: 25 August 2026
LR
Lisa Roberts
1 review · GB
Lovely people
booked in for a sideboard after a bad experience elsewhere. sideboard arrived in the week they said and the two lads built it in 20 minutes. Faultless.
Date of experience: 18 August 2026
OP
Owen Parker
4 reviews · GB
Verified
Cheers
customer service let us take our time in the showroom without hovering. Everything was explained properly without any jargon. Turned up when they said they would
Date of experience: 18 August 2026
AN
Andy
7 reviews · Preston
Verified
Excellent service again
Recommended by a friend and glad I listened. Price was £220 which was less than I had been quoted elsewhere. Small scratch on delivery, they sent a new panel within days. Faultless.
Date of experience: 19 August 2026
PH
Pam Hussain
1 review · Romford
Verified
Awful
Cancelled within the cooling off period. Still fighting for the refund six weeks later.
Date of experience: 10 August 2026
Reply from Bath Furniture Company
Hi Pam, we are sorry about this. Please email your order details and mark it urgent and we will sort the refund straight away.
ST
Stacey
8 reviews · GB
Verified
Wouldnt rush back
Cancelled within the cooling off period. Still fighting for the refund six weeks later.
Date of experience: 4 August 2026
Reply from Bath Furniture Company
Hi Stacey, we are sorry about this. Please email your order details and mark it urgent and we will sort the refund straight away.
SL
Shannon L
1 review · GB
Verified
Thank you
Quick and easy, thanks.
Date of experience: 7 August 2026
KH
Kwame Hussain
10 reviews · GB
Verified
Good overall
Mostly good. Communication could have been better in the middle bit. Would probably still use them again though.
Date of experience: 5 August 2026
Reply from Bath Furniture Company
Hi Kwame, apologies for the mix up. Thanks for letting us put it right.
IA
Ian
1 review · Durham
Verified
Excellent
Used them for a coffee table and then again for another one. No pressure, no upselling, just good honest service. Small scratch on delivery, they sent a new panel within days. Thanks again.
Date of experience: 30 July 2026
MC
Mo Cox
7 reviews · GB
Verified
Very happy
Reliable and honest, rare these days.
Date of experience: 30 July 2026
RS
R Shaw
5 reviews · GB
Verified
Cant fault them
Compared a few places before going with Bath Furniture Company. Everything was explained properly without any jargon. Recommend to anyone.
Date of experience: 2 August 2026
EL
Ellie
1 review · Norwich
Verified
Really pleased
Honest review, nobody asked me to write this. bunk beds arrived in the week they said and the two lads built it in 20 minutes. Would use again.
Date of experience: 28 July 2026
Reply from Bath Furniture Company
Thank you for the kind words Ellie. Recommendations like this mean a lot to a small furniture retailer.
AK
Aisha K
1 review · GB
Verified
Helpful staff
king size bed arrived in the week they said and the two lads built it in 20 minutes. Went above and beyond really. king size bed arrived in the week they said and the two lads built it in 20 minutes. Text to confirm the day before. Great stuff.
Date of experience: 24 July 2026
VI
Vicky
1 review · Cheltenham
Verified
Average
Nice sofa, cushions are already going flat after six months. The person I dealt with was polite at least!
Date of experience: 28 July 2026
Reply from Bath Furniture Company
Hi Vicky, thank you for the review. We have taken your comments on board and are looking at how we can do better.
Showing 1 to 20 of 797 reviews