NR
Nicola R
7 reviews · Durham
Excellent
Family have used Bailey Cleaning Services for years. Got our full deposit back thanks to their end of tenancy clean. Recommend to anyone.
Date of experience: 25 August 2026
Bailey Cleaning Services
Reviews 195•Great
4.2
Verified company · Claimed profile since April 2021
Reviews (195)
KO
Ken Owen
9 reviews · GB
Verified
Painless
Popped in on the off chance on Thursday. Flexible when we needed to move a day. Everything was explained properly without any jargon. Brilliant service.
Date of experience: 1 September 2026
DH
Danny Holmes
10 reviews · GB
Verified
Pretty good
Not bad, not great. Middle of the road. Price was fair which is why I didnt make more of a fuss.
Date of experience: 24 August 2026
AD
Ash D
1 review · GB
Verified
Great communication
Sorted, cheers.
Date of experience: 18 August 2026
CW
C Wilson
8 reviews · GB
Fine
Fine, would give 5 stars if the window clean had been ready when they said. Update: they did get back to me in the end.
Date of experience: 20 August 2026
Reply from Bailey Cleaning Services
Thanks C. Sorry about the delay getting back to you, we have taken on extra staff since then. Pleased you were happy overall.
GH
Gemma Holmes
5 reviews · GB
Verified
Wouldnt rush back
Cancelled a booking with a weeks notice and they kept the deposit.
Date of experience: 5 August 2026
Reply from Bailey Cleaning Services
Hi Gemma, we are sorry about this. Please email your order details and mark it urgent and we will sort the refund straight away.
LC
Liam Clarke
6 reviews · GB
Verified
Good but slow
Good clean, missed a few bits under the beds. Came back to sort it.
Date of experience: 8 July 2026
DS
Danny Shaw
9 reviews · GB
Very professional
Been meaning to write this for a while. They rang the next day to check everything was ok. Job done.
Date of experience: 30 June 2026
DR
Debbie Roberts
8 reviews · GB
Verified
5 stars
Sorted, cheers. Even my dad was impressed and he is never impressed.
Date of experience: 4 July 2026
MD
M Dixon
1 review · GB
Verified
Great communication
Top service. Got our full deposit back thanks to their deep clean. Turned up when they said they would.
Date of experience: 30 June 2026
TM
Terry Marshall
1 review · Bradford
Verified
Good, minor niggle
Mostly good. Communication could have been better in the middle bit. Would probably still use them again though.
Date of experience: 29 June 2026
Reply from Bailey Cleaning Services
Hi Terry, thank you for the review. We have taken your comments on board and are looking at how we can do better.
KE
Kevin
8 reviews · Enfield
Verified
Good, minor niggle
the cleaner was helpful. The rest of the process was a bit slow. The person I dealt with was polite at least!
Date of experience: 12 June 2026
AS
Ash
2 reviews · Belfast
Verified
Fantastic
Same cleaner every week, she is brilliant. Turned up on time, £70 as quoted. They rang the next day to check everything was ok. Cheaper than the big names by miles. Thanks again!
Date of experience: 9 June 2026
MW
Mark Wood
1 review · GB
Verified
Ok overall
the office was helpful. The rest of the process was a bit slow. Just thought people should know.
Date of experience: 29 May 2026
TK
Tracy K
8 reviews · GB
Verified
Hit and miss
Decent, cleaner changes a lot so standards vary.
Date of experience: 16 May 2026
Reply from Bailey Cleaning Services
Hi Tracy, thanks for the honest feedback. Sorry it took longer than it should have. Glad it got sorted in the end and thanks for bearing with us.
MJ
Mo J
8 reviews · Aberdeen
Verified
Ok overall
Fine, would give 5 stars if the office clean had been ready when they said. Hopefully it was a one off.
Date of experience: 15 April 2026
PK
Pete King
3 reviews · GB
Verified
Let down
Nobody answers the phone. Left messages, no call back. Terrible for a cleaning company.
Date of experience: 7 April 2026
ST
Stacey
10 reviews · Cheltenham
Verified
Do not use
Promised a refund of £95 weeks ago. Every time I chase its another five working days.
Date of experience: 31 March 2026
Reply from Bailey Cleaning Services
Hi Stacey, we are sorry about this. Please email your order details and mark it urgent and we will sort the refund straight away.
OS
Owen Smith
1 review · GB
Verified
Took a while
Fine, would give 5 stars if the window clean had been ready when they said. Would probably still use them again though.
Date of experience: 4 April 2026
Reply from Bailey Cleaning Services
Hi Owen, thanks for the honest feedback. Sorry it took longer than it should have. Glad it got sorted in the end and thanks for bearing with us.
CW
Carl Wilson
1 review · GB
Verified
Good but slow
decent, cleaner changes a lot so standards vary. Hopefully it was a one off!
Date of experience: 1 April 2026
Showing 1 to 20 of 195 reviews