VJ
V Johnson
7 reviews · GB
Verified 3 photos
Slow refund
Property manager was condescending and treated us like we were lying about the damp.
Date of experience: 28 August 2026
Bailey & Oakes Lettings
Reviews 422•Average
3.6
Verified company · Claimed profile since August 2025
Reviews (422)
KW
Kevin White
1 review · GB
Verified
Job done
Excellent from start to finish.
Date of experience: 26 August 2026
FA
Fatima
3 reviews · Rotherham
Verified
Top company
Reported a leak on a Sunday and someone was out Monday morning. Deposit returned in full within five days of moving out. Went above and beyond really!
Date of experience: 26 August 2026
KG
K Griffiths
4 reviews · GB
Brilliant
Was dreading sorting the managed let. Moved into the managed let within a week of viewing, all paperwork done online. Text to confirm the day before.
Date of experience: 22 August 2026
LM
Laura Morgan
1 review · GB
Verified 3 photos
Very professional
Sorted, cheers.
Date of experience: 23 August 2026
ST
Stuart Thompson
5 reviews · GB
Verified
Excellent service again
Top service. Deposit returned in full within five days of moving out. Proper old fashioned service!
Date of experience: 26 August 2026
RA
Raj
1 review · GB
Verified
Waste of money
Paid £840 for the boiler repair and it was nowhere near the standard I expected.
Date of experience: 24 August 2026
LU
Lucy
1 review · Birmingham
Verified
Avoid
No heating for 11 days in January. Rang every day. Kept saying the contractor was coming.
Date of experience: 23 August 2026
Reply from Bailey & Oakes Lettings
Hi Lucy, apologies for the missed appointment. We have looked at what went wrong on our side. Someone will call you today.
JM
Jamie Marshall
1 review · GB
Verified
Waste of money
Tried to keep £200 of our deposit for cleaning a flat we left spotless. Went to the deposit scheme and got it all back.
Date of experience: 17 August 2026
EA
Ellie Ahmed
1 review · GB
Verified
Excellent
Superb. Thank you the office. Nice touch with the follow up call.
Date of experience: 24 August 2026
TS
Tracy S
1 review · GB
Verified
Good, minor niggle
Decent, a couple of things were missed first time round but they came back to sort it. Would probably still use them again though.
Date of experience: 21 August 2026
KI
Kirsty
1 review · GB
Verified
Top company
Cannot fault Bailey & Oakes Lettings.
Date of experience: 9 August 2026
CC
C Clarke
1 review · GB
Verified 2 photos
Rude and unhelpful
Booked in for Saturday, they didnt turn up and didnt ring. Rebooked, same again. Two days wasted.
Date of experience: 13 August 2026
Reply from Bailey & Oakes Lettings
Hi C, apologies for the missed appointment. We have looked at what went wrong on our side. Someone will call you today.
TI
Tina
1 review · GB
Verified
Not bad
service was fine, price was a bit higher than expected at £850. Update: they did get back to me in the end.
Date of experience: 8 August 2026
PR
Pam Roberts
1 review · GB
Faultless
Fees are clear, £490 a month for full management. Inventory was thorough and fair at check out. You can tell they actually care. Very happy.
Date of experience: 13 August 2026
AB
Amy Bailey
1 review · GB
Verified 3 photos
Waste of money
Tried to keep £270 of our deposit for cleaning a flat we left spotless. Went to the deposit scheme and got it all back.
Date of experience: 10 August 2026
KS
Kate S
5 reviews · GB
Verified
Let down
Emailed three times and rang twice about the two bed flat. Not one reply. Gave up and went elsewhere
Date of experience: 10 August 2026
HR
Helen R
1 review · GB
Verified
Hit and miss
Good at finding tenants, less good at communication once you are in.
Date of experience: 7 August 2026
NE
Nicola E
1 review · GB
Verified
Thank you
Needed a new tenancy sorting quickly. Fees are clear, £250 a month for full management. Everything was explained properly without any jargon. Proper service.
Date of experience: 7 August 2026
LW
Louise Wilson
8 reviews · GB
Verified
Quick and easy
Local letting agency and proud to support them. Answered my emails within the hour. Will be back.
Date of experience: 12 August 2026
Showing 1 to 20 of 422 reviews