AE
A Evans
1 review · GB
Ok overall
Happy with it, £3,550 felt top end though. The person I dealt with was polite at least.
Date of experience: 23 July 2026
Ash Home
Reviews 20•Poor
2.1
Verified company · Claimed profile since August 2023
Reviews (20)
MT
M Turner
1 review · GB
Verified
Do not use
Got my booking wrong, then got it wrong again when they fixed it.
Date of experience: 11 July 2026
AR
Alan R
5 reviews · GB
Verified
Ok
service was fine, price was a bit higher than expected at £400. Hopefully it was a one off.
Date of experience: 14 July 2026
SE
Sophie Evans
1 review · Birmingham
Verified
Thank you
Needed a oak dining table sorting quickly. Fabric samples posted out free before we ordered. Thanks again.
Date of experience: 7 May 2026
LO
Louise
1 review · GB
Verified
Still waiting for refund
Paid £190 for the oak dining table and it was nowhere near the standard I expected.
Date of experience: 28 April 2026
JA
Jason
10 reviews · GB
Verified
Below par
Whoever I spoke to was rude and could not have cared less. Wont be back.
Date of experience: 24 April 2026
Reply from Ash Home
Hi Jason, we are sorry you were spoken to like that. It is not acceptable and it has been dealt with. Please give us another chance.
IO
Ian Owen
2 reviews · GB
Verified
Good, minor niggle
Ok. Did what I needed. Nothing special either way. Might have been unlucky.
Date of experience: 18 January 2026
AK
Abi Kaur
1 review · GB
Terrible service
Emailed three times and rang twice about the corner sofa. Not one reply. Gave up and went elsewhere.
Date of experience: 13 December 2025
PP
Pete P
2 reviews · GB
Verified 3 photos
Still waiting for refund
got my booking wrong, then got it wrong again when they fixed it.
Date of experience: 1 September 2025
MO
Mo
1 review · Carlisle
Verified
Slow refund
Cancelled within the cooling off period. Still fighting for the refund six weeks later.
Date of experience: 1 July 2025
Reply from Ash Home
Hi Mo, we are sorry about this. Please email your order details and mark it urgent and we will sort the refund straight away.
SA
Sandra
1 review · GB
Verified
Avoid
Frame cracked within three months. They blamed us. £2,250 down the drain.
Date of experience: 27 June 2025
Reply from Ash Home
Hi Sandra, we are sorry to hear this. Please contact us with the details and we will put it right or refund you.
MC
Mo Cox
1 review · Swindon
Verified
Hit and miss
Fine, would give 5 stars if the bunk beds had been ready when they said. Price was fair which is why I didnt make more of a fuss.
Date of experience: 17 June 2025
CA
Carl
1 review · GB
Verified
Do not use
Promised a refund of £3,200 weeks ago. Every time I chase its another five working days.
Date of experience: 12 February 2025
ST
Stacey
9 reviews · GB
Verified
Awful
Ordered a wardrobe in Saturdays with a 6 week lead time. It is now 14 weeks. Every call is another two weeks.
Date of experience: 24 September 2024
Reply from Ash Home
Hi Stacey, apologies for the missed appointment. We have looked at what went wrong on our side. Someone will call you today.
MR
Mark Richardson
5 reviews · GB
Verified
Shocking
Nobody answers the phone. Left messages, no call back. Terrible for a furniture retailer.
Date of experience: 20 May 2024
MR
M Robinson
1 review · GB
Verified 2 photos
Poor communication
Paid £2,800 for the corner sofa and it was nowhere near the standard I expected.
Date of experience: 30 December 2023
MH
Mo Hall
5 reviews · GB
Verified
Waste of money
Got my booking wrong, then got it wrong again when they fixed it.
Date of experience: 12 October 2023
EH
Ellie Hill
9 reviews · GB
Verified
Really pleased
Second time using Ash Home, first was a couple of years ago. No pressure, no upselling, just good honest service. Top company.
Date of experience: 11 July 2023
PE
Paul Edwards
1 review · GB
Verified
Still waiting for refund
Promised a refund of £150 weeks ago. Every time I chase its another five working days
Date of experience: 21 June 2023
GM
Graham M
1 review · GB
Verified
Shocking
booked in for Friday, they didnt turn up and didnt ring. Rebooked, same again. Two days wasted.
Date of experience: 12 June 2023
Showing 1 to 20 of 20 reviews