Nobody answers the phone. Left messages, no call back. Terrible for a plumbing company
Date of experience: 20 August 2026
Reply from Aqua Plumbing
Hi Terry, apologies. This should not have happened and we have changed how enquiries are handled so it does not happen again.
LT
Lee Thompson
1 review · GB
Verified
Very happy
Does what it says on the tin. Never felt rushed!
Date of experience: 27 August 2026
RC
Ryan Cox
8 reviews · GB
Verified 1 photo
Highly recommended
Very impressed with Aqua Plumbing. Even sorted a small extra thing for free.
Date of experience: 23 August 2026
SR
Stacey Rees
1 review · GB
Verified 2 photos
Top marks
Booked in for a boiler service after a bad experience elsewhere. Left the place spotless, you would not know they had been. Turned up when they said they would. Will be back.
Date of experience: 16 August 2026
RY
Ryan
2 reviews · GB
2 photos
Cheers
Put dust sheets down everywhere without being asked. Put dust sheets down everywhere without being asked. Cheaper than the two other quotes we got and better reviewed. Proper service.
Date of experience: 8 August 2026
KO
Karen Owen
1 review · GB
Verified
Shocking
Drilled through a water pipe fitting the new radiator and then tried to charge me for fixing it.
Date of experience: 8 August 2026
Reply from Aqua Plumbing
Hi Karen, we are sorry about the mix up. That was our error and we have refunded you in full. Thank you for your patience.
MI
Michelle
10 reviews · GB
Verified
Mixed experience
the lad who came out was helpful. The rest of the process was a bit slow.
Date of experience: 8 August 2026
Reply from Aqua Plumbing
Hi Michelle, thanks for the honest feedback. Sorry it took longer than it should have. Glad it got sorted in the end and thanks for bearing with us.
MM
Megan M
1 review · GB
Verified
Brilliant
Used them for a radiator swap and then again for another one. Cheaper than the two other quotes we got and better reviewed. Put dust sheets down everywhere without being asked. Cant recommend them enough.
Date of experience: 2 August 2026
Reply from Aqua Plumbing
Thanks Megan, that has made our day.
TS
Tina Shaw
1 review · GB
Verified
Would recommend
Left the place spotless, you would not know they had been. They rang the next day to check everything was ok. Thanks the lad who came out!
Date of experience: 31 July 2026
ME
Matt E
1 review · GB
Verified
Mostly great
Fixed the annual gas safety check but the bill was more than the quote. Should have explained why before doing the extra!
Date of experience: 24 July 2026
Reply from Aqua Plumbing
Hi Matt, thanks for the honest feedback. Sorry it took longer than it should have. Glad it got sorted in the end and thanks for bearing with us.
CH
Chris
1 review · GB
Awful
Paid £270 for the blocked drain and it was nowhere near the standard I expected.
Date of experience: 24 July 2026
HE
Helen
1 review · Halifax
Verified
Rude and unhelpful
Emailed three times and rang twice about the burst pipe. Not one reply. Gave up and went elsewhere!
Date of experience: 19 July 2026
Reply from Aqua Plumbing
Hi Helen, we are sorry your messages were not answered. We have had problems with our phones which are now fixed. Please email us directly and we will call you back the same day.
KA
Kate Ali
1 review · GB
Verified
Job done
Been meaning to write this for a while. Made a stressful thing easy. Turned up when they said they would, which is rare these days.
Date of experience: 21 July 2026
DB
Dave Begum
1 review · GB
Verified
Painless
Been meaning to write this for a while. Price was £2,400 which was less than I had been quoted elsewhere. Great stuff.
Date of experience: 17 July 2026
WA
Wayne
1 review · Wigan
Verified
Painless
Does what it says on the tin. Been telling everyone about them.
Date of experience: 18 July 2026
LI
Lisa
9 reviews · GB
Verified
Will use again
Used Aqua Plumbing for a bathroom refit last month. Put dust sheets down everywhere without being asked. Cheers.
Date of experience: 17 July 2026
PA
P Ali
10 reviews · GB
Verified
Very professional
Cheaper than the two other quotes we got and better reviewed. Fitted us in at short notice. Thanks the office!
Date of experience: 15 July 2026
LH
Lucy H
1 review · GB
Verified
First class
Cannot fault Aqua Plumbing.
Date of experience: 11 July 2026
NE
Neil
9 reviews · GB
Verified
Highly recommended
Was dreading sorting the blocked drain. You can tell they actually care. 5 stars from me.
Date of experience: 5 July 2026
CH
Chris
1 review · GB
Verified
Great communication
Just wanted to say thank you. Fitted the radiator swap in a day and it looks lovely. Answered my emails within the hour. Recommend to anyone.