Verified company · Claimed profile since July 2022
Ken
1 review · GB
Good annual membership in the end but it took longer than promised. Would probably still use again. Would probably still use them again though.
Date of experience: 2 August 2026
Reply from Anchor Strength & Fitness
Hi Ken, thank you for the review. We have taken your comments on board and are looking at how we can do better.
Lee Lewis
8 reviews · GB
Quoted one price on the phone, charged a lot more on the day. Should have got it in writing.
Date of experience: 1 August 2026
Martin Clarke
10 reviews · GB
Decent, a couple of things were missed first time round but they came back to sort it. The person I dealt with was polite at least.
Date of experience: 28 July 2026
Sam
1 review · Nottingham
Promised a refund of £310 weeks ago. Every time I chase its another five working days.
Date of experience: 4 July 2026
Reply from Anchor Strength & Fitness
Hi Sam, we are sorry about this. Please email your order details and mark it urgent and we will sort the refund straight away.
Adam Ahmed
4 reviews · Stoke
Booked in for Monday, they didnt turn up and didnt ring. Rebooked, same again. Two days wasted.
Date of experience: 30 April 2026
Reply from Anchor Strength & Fitness
Hi Adam, we are really sorry about the wait and for not keeping you informed. That is not how we normally work. Please get in touch and we will make it right.
Kirsty
1 review · GB
Staff sit on their phones. Asked for help with a machine and got a sigh.
Date of experience: 14 April 2026
Reply from Anchor Strength & Fitness
Hi Kirsty, thank you for telling us. We have spoken to the team member involved and we apologise.
Leon
10 reviews · GB
Went for a spin class and came away really happy. Even the kids were made welcome. Brilliant service.
Date of experience: 21 January 2026
Ian Hughes
1 review · GB
half the treadmills broken for two months. Showers cold. Not worth the fee.
Date of experience: 18 December 2025
Reply from Anchor Strength & Fitness
Hi Ian, this is not the standard we aim for and we apologise. We would like the chance to sort it, please get in touch.
Mo O
3 reviews · GB
Booked in for Friday, they didnt turn up and didnt ring. Rebooked, same again. Two days wasted
Date of experience: 17 October 2025
Reply from Anchor Strength & Fitness
Hi Mo, we are really sorry about the wait and for not keeping you informed. That is not how we normally work. Please get in touch and we will make it right.
Mo Davies
1 review · GB
Whoever I spoke to was rude and could not have cared less. Wont be back.
Date of experience: 30 September 2025
Reply from Anchor Strength & Fitness
Hi Mo, thank you for telling us. We have spoken to the team member involved and we apologise.
Paul Cox
1 review · GB
Quoted one price on the phone, charged a lot more on the day. Should have got it in writing
Date of experience: 8 August 2025
Reply from Anchor Strength & Fitness
Hi Paul, apologies. We have reviewed the quote and the final bill and would like to talk it through with you.
Neil Moore
1 review · Basingstoke
Fast, friendly and fairly priced. What more do you want.
Date of experience: 21 June 2025
Maureen G
4 reviews · GB
Booked in for Wednesday, they didnt turn up and didnt ring. Rebooked, same again. Two days wasted.
Date of experience: 12 June 2025
Holly S
5 reviews · GB
Fees went up £25 a month with a text the day before. No option to leave without a fee.
Date of experience: 27 March 2025
Wayne B
1 review · GB
whoever I spoke to was rude and could not have cared less. Wont be back.
Date of experience: 24 March 2025
Kevin
1 review · GB
Lost two stone since joining in January. Even my dad was impressed and he is never impressed. 5 stars from me.
Date of experience: 22 February 2025
Terry Begum
9 reviews · GB
Like it, personal training block classes get cancelled a bit too often. Update: they did get back to me in the end.
Date of experience: 4 January 2025
Reply from Anchor Strength & Fitness
Thanks Terry. Sorry about the delay getting back to you, we have taken on extra staff since then. Pleased you were happy overall.
Imran B
1 review · GB
Booked in for Saturday, they didnt turn up and didnt ring. Rebooked, same again. Two days wasted.
Date of experience: 20 December 2024
Reply from Anchor Strength & Fitness
Hi Imran, we are really sorry about the wait and for not keeping you informed. That is not how we normally work. Please get in touch and we will make it right.
Kwame
3 reviews · GB
Half the treadmills broken for two months. Showers cold. Not worth the fee.
Date of experience: 8 December 2024
Reply from Anchor Strength & Fitness
Hi Kwame, we are sorry to hear this. Please contact us with the details and we will put it right or refund you.
D Richardson
8 reviews · GB
Good gym, gets rammed after work. Mornings are fine. Just thought people should know.
Date of experience: 29 November 2024
Showing 1 to 20 of 53 reviews