LC
Lisa Cooper
1 review · GB
Verified 3 photos
Waste of money
Promised a refund of £1,100 weeks ago. Every time I chase its another five working days!
Date of experience: 28 August 2026
Ace Driver Training
Reviews 677•Bad
1.6
Verified company · Claimed profile since June 2022
Reviews (677)
BE
Becky
5 reviews · GB
Verified
Never again
Booked a test with them, they double booked the car. Lost my test fee.
Date of experience: 30 August 2026
EL
Ellie
6 reviews · GB
Verified
Waste of money
Paid £950 up front for a motorway lesson then waited seven weeks for a first lesson. Kept being pushed back.
Date of experience: 27 August 2026
ED
Emma D
6 reviews · GB
Verified
Never again
Instructor shouted at me for a mistake. Left in tears. Found someone else
Date of experience: 24 August 2026
Reply from Ace Driver Training
Hi Emma, we are sorry you were spoken to like that. It is not acceptable and it has been dealt with. Please give us another chance.
DL
Dave Lewis
4 reviews · GB
Verified
Disappointed
instructor left the school, was promised a refund for my remaining lessons. Three months and nothing.
Date of experience: 23 August 2026
KG
Kirsty Green
9 reviews · GB
Do not use
Instructor left the school, was promised a refund for my remaining lessons. Three months and nothing.
Date of experience: 27 August 2026
Reply from Ace Driver Training
Hi Kirsty, we are sorry about this. Please email your order details and mark it urgent and we will sort the refund straight away.
AW
A White
1 review · GB
Verified 2 photos
Waste of money
Emailed three times and rang twice about the block of ten lessons. Not one reply. Gave up and went elsewhere.
Date of experience: 25 August 2026
AH
Amy Holmes
1 review · GB
Verified
Shocking
Instructor left the school, was promised a refund for my remaining lessons. Three months and nothing.
Date of experience: 25 August 2026
JM
Josh Marshall
1 review · GB
Verified
Terrible service
instructor shouted at me for a mistake. Left in tears. Found someone else.
Date of experience: 22 August 2026
MR
Mark Rees
1 review · GB
Verified
Good service
Good instructor, cancelled a few lessons at short notice. Price was fair which is why I didnt make more of a fuss!
Date of experience: 18 August 2026
KA
Kate
1 review · GB
Verified
Still waiting for refund
Paid £150 up front for a refresher lessons then waited seven weeks for a first lesson. Kept being pushed back.
Date of experience: 15 August 2026
MI
Michelle
1 review · GB
Verified
Cant fault them
Rang up on Wednesday morning about a refresher lessons. Communication was spot on the whole way through. Passed first time with zero minors. Great stuff
Date of experience: 14 August 2026
DR
Danny R
1 review · GB
Verified
Rude and unhelpful
Instructor left the school, was promised a refund for my remaining lessons. Three months and nothing.
Date of experience: 14 August 2026
Reply from Ace Driver Training
Hi Danny, apologies. Your refund has now been processed and can take 3 to 5 working days to show. Sorry again for the delay.
CM
Carl Moore
1 review · GB
Verified
Wouldnt rush back
Instructor left the school, was promised a refund for my remaining lessons. Three months and nothing.
Date of experience: 16 August 2026
JW
Jenny Wilson
1 review · GB
Verified 2 photos
Avoid
Paid £45 up front for a automatic lessons then waited seven weeks for a first lesson. Kept being pushed back.
Date of experience: 12 August 2026
Reply from Ace Driver Training
Hi Jenny, apologies for the missed appointment. We have looked at what went wrong on our side. Someone will call you today.
GW
G Ward
8 reviews · GB
Verified
Rude and unhelpful
Quoted one price on the phone, charged a lot more on the day. Should have got it in writing.
Date of experience: 14 August 2026
Reply from Ace Driver Training
Hi G, sorry the final cost was more than you expected. We should have explained the extra work before doing it. Please contact us and we will go through the invoice with you.
VO
V Owen
1 review · Swansea
Verified
Awful
Instructor left the school, was promised a refund for my remaining lessons. Three months and nothing.
Date of experience: 14 August 2026
Reply from Ace Driver Training
Hi V, apologies. Your refund has now been processed and can take 3 to 5 working days to show. Sorry again for the delay.
SM
Shannon M
1 review · Durham
Awful
Nobody answers the phone. Left messages, no call back. Terrible for a driving school.
Date of experience: 16 August 2026
Reply from Ace Driver Training
Hi Shannon, we are sorry your messages were not answered. We have had problems with our phones which are now fixed. Please email us directly and we will call you back the same day.
NH
Neil H
1 review · GB
Verified
Avoid
Booked a test with them, they double booked the car. Lost my test fee.
Date of experience: 7 August 2026
Reply from Ace Driver Training
Hi Neil, apologies. This should not have happened and we have changed how enquiries are handled so it does not happen again.
GH
Gemma H
4 reviews · GB
Verified
Rude and unhelpful
Instructor shouted at me for a mistake. Left in tears. Found someone else.
Date of experience: 6 August 2026
Showing 1 to 20 of 677 reviews